Customer Ratings & Reviews

This appliance has exceeded my expectations in every way. It works efficiently, runs quietly, and delivers consistent results every time. The design is modern and clean, and it fits perfectly in my home without taking up too much space. I really appreciate how easy it is to use — simple controls, smooth operation, and no complications at all. The build quality feels solid, and the performance has been incredibly reliable from day one. Overall, I am extremely satisfied with this purchase and would definitely recommend it to anyone looking for a dependable and high-quality product.

Honesty,,, Im glad Im insured. You never know when or if you will need it. So covered by the BESY!

I have owned the lg washer/ dryer for 5 months now, I'll let you in on the good and bad. The good: you can wash and dry your home in one load, and you can go out in peace. Another good is that it connects to your phone so if you're out, you know when your clothes is done. I also love how the washer is space saving and energy saving. So now the bad... when your clothes is done you need to leave the door open or moisture will build up and create a funky smell. Another bad is that you have to cleab it regularly and i mean like atleast once a week depending on how much you use it or you will get a horrid smell quickly. You can clean it which is good. One last thing, the lint gets clogged up in the back where you can't reach even when cleaned after every use and it gets moist and moldyish. Im having to take it apart to deep clean it.

The washer is a little loud, not excessive by any means, but it is getting a little quieter as it breaks in over the last 2 months. It is a hybrid washer meaning you can use regular detergent with the water height you choose or use the HE setting for minimal water and HE detergents. I had a lot of regular detergent on hand so this was a must for me. For full removal of softener I use the double rinse cycle, clothes are drier and softener is fully depleted. My clothes have been very clean with no issues at all. It’s a washer for the best of both regular detergent and HE people. The agitator works well to remove ground in dirt and debris without doing any damage to clothing. It’s large enough to wash a comforter with ease which is a plus. I’m very pleased with my purchase.

Love my new washer! It works great, runs smoothly, and makes laundry so much easier. Absolutely love my new washer—it’s efficient, easy to use, and very reliable. Love my new washer! It cleans well, saves time, and has been a great upgrade. So happy with my new washer. It performs perfectly and makes laundry stress-free.

Had a washing machine tear up on me they sent the guy out to look at it very professional very easy to work with so I would 100% get the geek squad it was going to cost more to fix than replace it so they just replaced it with the same product very very satisfied

We purchased a 5 year warranty for a Samsung all in one washer dryer that stopped working after 30 days. We had issues getting service on the product so Samsung refunded just the cost of the unit not the extended warranty or the pedistal or anything else. I asked the MOD to refund the extended warranty and he did. I was very happy even though the product purchased from Best Buy was a Rotten Apple.

had my Insignia washer and dryer installed by the Geek Squad team, and the experience was seamless from start to finish. The installers arrived on time, were professional, and handled the setup quickly and efficiently. They made sure everything was level, properly connected, and even walked me through how to run the first cycle. What I really appreciated was their attention to detail—no mess left behind, and they double-checked that the washer and dryer were functioning correctly before leaving. As someone who isn’t super handy, having a team that clearly knew what they were doing gave me peace of mind. Highly recommend Geek Squad for appliance installation smooth, stress-free, and worth every penny.

I got the extended warranty for LG washing machine I bought. And the more I thought I bought it. I wanna pay $180 so I returned it. Because I didn’t really like the washing machine so I figured if it died that I was just get another one.

I love my Samsung washer. It’s perfect for small and oversize loads. I can control the setting through the SmartThings app and I can even schedule for my Alexa to start the washer at a certain time.

You NEED to get this especially with a big purchase. So glad we did it because Best Buy goes above and beyond! Our washer gave out and they fixed up our issue NO PROBLEM.

I recently had the pleasure of working with Geek Squad, and I am thoroughly impressed by their expertise and professionalism. From the moment I scheduled my appointment to the completion of the service, everything was seamless. The technician arrived promptly, well-prepared, and with a friendly demeanor that immediately put me at ease. They took the time to listen to my concerns and explained the process in clear, easy-to-understand terms. Whether it was troubleshooting my laptop issues or setting up my new home entertainment system, their knowledge and skill were evident at every step. What stood out the most was their attention to detail and commitment to ensuring I was satisfied. They didn’t just fix the problem—they went above and beyond to optimize my devices and offer helpful tips for future maintenance. Geek Squad’s customer service is top-notch, and their pricing is transparent and fair for the level of service provided. It’s clear that they value their customers and take pride in their work. I would highly recommend Geek Squad to anyone looking for reliable, professional tech support. They’ve earned my trust and gratitude—thank you!

I had bought a new washer and my mom was home when they arrived to install it. My mother said they were so nice and the guy saved us from having to call a plumber because the water valves were so corroded. He was able to connect everything and I am blowing away by how nice the new washer is. Theses are the reasons I made sure I buy my expensive things from Best Buy not these other large retailers that just don't care about there customers. I also reached out to buy the extended warranty because of our experience. Thanks guys

The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

I’m glad I bought the extended warranty for a peace of mind. With the major purchase, I wanted to insure added protection.

I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

I usually skip extended protection plans, but I decided to go with the 3-Year Standard Geek Squad Protection for a major appliance purchase—and I’m glad I did. It’s already come in handy when I had a minor issue with my washer; Geek Squad made the process simple, and the service tech was professional and knowledgeable. The plan covers a lot more than just repairs, including parts and labor, and even accidental damage in some cases. It’s reassuring to know I’m covered for unexpected problems, especially with high-value items. The only thing to keep in mind is that some claims may require scheduling a visit, which can take a few days depending on availability. But overall, it’s a small price to pay for three years of hassle-free support.

I have always purchased the product protection plan with anything of value like my laptop, tablet, and refrigerator. I have never had any issues with the plans. I have had to use them when my laptop battery and poercords gave out but they were replaced with no issues other than having to wait for the battery since it was not in stock. Highly recommend purchasing a plan to protect any electronics and appliances.

I took this protection out on my new GE WASHER DRYER COMBO have not had to use the protection yet. But I do keep getting notice that I need to buy GE Warranty much is confusing since I bought the protection at the time of purchase.