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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.8 out of 5 stars with 23 reviews

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70%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use, noting that it's simple to operate and even suitable for those with limited technological experience. The ability to easily connect with loved ones through video calls is another frequently praised feature, bringing joy and facilitating family connections. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Great hardware awfull monthy rate plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one the GrandPads it is excellent, so easy to use but the monthly service charge of $40 a month is outrageous. I returned it immediately. When Consumer Cellular comes to it's senses I will reconsider.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Internet. Poor customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom based on commercials and product description. It does not have Internet capabilities. ‘Assistance’ in retune very hard to get....still waiting and third day into process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive Monthly Cost, and Very Confusing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been a good idea, but my mom found it very confusing to operate. I also found it quite confusing and difficult to setup and get working. Also, $40 month???? Why not just have it work off WiFi without the monthly fee?

    No, I would not recommend this to a friend