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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use and performance of the 11.6" Refurbished Chromebook. Many appreciate its suitability for students and its value for the price. Positive feedback also highlights the laptop's overall quality and its effectiveness for online learning and schoolwork. The Chromebook is described as easy to set up and navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this for my son. With COVID-19 causing classes to go online and only a limited amount of chromebooks available at his school. This purchase has helped him here at home stay connected with his school work and his classmates. It's faster than I expected it to be. Easy to use and setup. It had some scuffs being refurbished but It's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished? Really can't tell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got one of these at the last minute during the pandemic so we had another computer in the house for kids' distance learning. We were slightly hesitant on getting refurbished but it came in great shape, ready to go. Daughter has used it daily for her distance learning Google meets and has no issues. Great deal after all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Laptop quality

    Rated 5 out of 5 stars

    Great computer for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 year old granddaughter for her to use for her online school. It's perfect for her and easy to learn to use. Great computer for beginners.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Laptop quality

    Rated 5 out of 5 stars

    great quality for price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Daughter needed laptop for school due to virus and being home-schooled. Refurbished is the way to go especially when you purchase the same Geek squad plan as you get with a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3 nieces did not have computers to log in so they could connect with their schools. We bought 3 Chromebooks, one for each niece. They worked great and the girls were able to do their schoolwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Laptop quality

    Rated 5 out of 5 stars

    Small and portable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer looks quite good and it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for well over a year now, and it still works great. Basic, but functional and gets the job done! I had my concerns about buying refurbished, but this was one of the few options we had during the shortage because of the pandemic. Glad we got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurb for distance learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurb model due to lack of available decently priced Chromebooks during pandemic distance learning. Charging cord is slightly loose but is doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for its purpose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my grandson, who is 10 years old, he loves it. It is perfect for him to complete his schoolwork; and to continue practicing the use of documents, spreadsheets, and presentation applications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my granddaughter so she could do her schoolwork from home. She loves using it and it took the pressure off her parents as they try to work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were an excellent buy for the kids to use now that they have school virtually. Good enough price to each their own. Very happy with them so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for niece and nephew at the beginning of covid for virtual learning. Did the job and kids loved it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I was able to get this item at the price which I did. It was well worth the money and value. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since July 17th till today. Really good laptop, not expensive but working great. Thank you so much Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it for online schooling. It was easy to setup and easy for him to navigate through it! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pampered Chef Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better than my last chromebook. I absolutely love it. It's fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for what I needed it for! Also great for virtual learning.. which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for high school students or middle schoolers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids during school being out for covid-19 to help with online assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice refurbished Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works well for my nephew's online school classes

    I would recommend this to a friend
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