Customer Ratings & Reviews
- Model:
- NX.GHJAA.002
- SKU:
- 6277536
to a friend
Customers are saying
Customers highly value the ease of use and affordable price of the 15.6" Refurbished Chromebook. Many reviewers noted how easy it was to set up and use, even for those with limited computer experience. The excellent condition of the refurbished Chromebooks was also frequently praised. Overall, customers were very pleased with their purchases.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Speed
Didn’t like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it it wasn’t touch screen. And it’s slow
I would recommend this to a friendBrand response from TeamAcer
Posted .Dear Danielle,
We are sorry you are unhappy with the performance of your Acer recertified Chromebook. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the product. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need:
844.433.8476
[email protected]
Best regards,
Acer America
- Cons mentioned:Speed
dont do it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad, slow, there is a reason it was cheap! returned them
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear this; we understand you returned your Acer recertified Chromebook. PlanetROI provides support and service for these devices and would be happy to help you with any warranty issues that may arise. If in the future you need assistance with an Acer recertified product please feel free to contact PlanetROI; contact information is included in the box with these products.
We appreciate you taking the time to write this review.
Best regards,
Acer America
Good if you don't need a DVD player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed one with a DVD player and this one doesn't have one
No, I would not recommend this to a friendDoes not use standard Operating System.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy another laptop b/c I was not informed that it would not work b/c it did not have the windows operating system. We tried several devices to no avail. It now sits of no use.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Steve,
We are sorry you are unhappy with your Acer Chromebook. Chromebooks are different from standard laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better.
We appreciate you taking the time to write this review!
Regards,
Acer America
