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Customer Ratings & Reviews

Your price for this item is $449.00

Customer reviews

Rating 4.4 out of 5 stars with 26 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the Chromebook Spin 312's USB connectivity options, praising its versatility for connecting to external devices like monitors and printers. The availability of both USB-C and USB-A ports is a significant plus for many users. Overall, the laptop's ease of use and functionality are frequently highlighted in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-26 of 26 reviews
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I expected it to. It is a nice laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Chromebooks are awkward and NOT user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook does not work like a Windows laptop. It does not used Word or Excel the same way. You have to use CLOUD storage for everything and it has to transfer all files back and forth from the Chromebook to the CLOUD and vice versa. It's SO awkward to use and frustrating. All companies should STOP making Chromebooks.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear FRITZIT,
      Chromebooks are different from Windows laptop products in that they are designed to be used primarily while connected to the Internet, with most applications and documents living in the cloud. Because of this they don’t have much for on-board storage but they also are not expensive either. Chromebooks run off apps like an Android phone or tablet so you cannot download and install applications or .exe files. If you need to use third party software applications that must be installed on the computer, a Chromebook is likely not for you, where a Windows laptop would suit you better. If you have questions on using your Chromebook please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.

      We appreciate you taking the time to write this review.

      Regards,
      Acer America acer

  • Rated 5 out of 5 stars

    Admin Assistant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love dealing with best buy. Great customer service and always have products in stock

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic well-built small Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is a small wonder, It has a 12.2 inch touch screen which can be used with a pen. The battery life is extremely long lasting, it does not have a backlit keyboard so the battery lasts longer. It charges up super fast.The hinge is strong and the screen holds its position and the whole laptop can be picked up and moved about with ease with one hand. Its super fast being an I-3, I was able to open many tabs at one time, Has 1 usbC and two USB A plus and HDMI port, I have a larger Acer 516 Ge and an older Lenovo duet which slowed down to a crawl and needed a small Chromebook.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does NOT have backlit keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very limited time with it because the website’s description stated it had a backlit keyboard, but unfortunately it does not. Confirmed with Acer and Best Buy that it does NOtT have the backlit keyboard like the description notes. Hopefully they changed it be correct. It did seem like a nice machine thought from the few hours I had it in my possession.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first but i love it. I had an older chromebook not sure if I necessarily wanted an ipad and computer into one but it is SO convenient. Especially with doing my homework and note taking.

    I would recommend this to a friend