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Customer Ratings & Reviews

Your price for this item is $623.99
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The comparable value price is $779.99

Customer reviews

Rating 4.4 out of 5 stars with 303 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the Nitro 5's performance, especially considering its price, and many appreciate its suitability for gaming and ease of upgrading RAM and storage. However, some users have noted that the battery life could be improved, and the fan noise can be excessive at times. The keyboard's backlighting is a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-303 of 303 reviews
  • Rated 5 out of 5 stars

    bl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best laptop I have had in a long time I would recommend this to everyone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The laptop wasn’t turning on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop twice already and it has the same problem the laptop doesn’t want to charge or turn on at all I even brought it to geek squad and they said that in fact the laptop wasn’t charging and not turning on at all and I decided to return it and buy different one I don’t recomend it to anyone because it can have the same problem

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Erick,
      We are sorry to hear that you decided to return your newly purchased Acer Nitro laptop. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Rated 1 out of 5 stars

    Screen dies at 13 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer until warranty passes then black screen of death. $500 for Acer to fix it. $150 for Geek Squad to even look at it.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Krad,
      Thank you for taking the time to leave a review regarding the purchase of your Acer Nitro laptop. We are sorry to hear that the product is not functioning as it should, and we want to work with you to see how we can help improve this experience. If you will please call 1-866-690-4549 and reference your review, we can help address any problems you may be experiencing.

      Regards,
      Acer America acer