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Customer Ratings & Reviews

Your price for this item is $682.99

Customer reviews

Rating 3.7 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers find value in the backlit keyboard of the Nitro 5 refurbished gaming laptop. Positive feedback highlights its usefulness and improved user experience. No significant negative feedback was reported regarding this product. The keyboard's illumination is a particularly appreciated feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Keyboard backlight

    Rated 4 out of 5 stars

    Fine laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four stars because it's what I expected from a laptop but didn't go beyond my expectations. It works just fine like a regular laptop. The battery lasts several hours before needing to charge. The backlit keyboard bothered me at first, but I like it now. It's pretty powerful because I can run demanding games without any issues with graphics or frame rate. I'm not a fan of the number pad on the right because the 0 and the + are smaller than on other computers. Shift is also smaller than on other computers. The charging cable also feels like it doesn't fit perfectly, i.e., I have to push it into the laptop a little harder than I would like, but it works fine. The sound is fine if you're using headphones, but the speakers are a little quieter than I would like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer but not very long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great but you have to keep it plugged in or it dies on you quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Graphics are great but overheats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old the power pack in the cord over heats and cant even touch it.... could be a fire hazard.... shuts off on its own. But the graphics and sound are amazing....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard backlight

    Rated 5 out of 5 stars

    An excellent choice for my gamer teen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my high school sophomore, who has been using constantly for the last three weeks. Either doing schoolwork, or playing Fortnite, it seems to be a beast of burden for a computer. Would upgrade to a newer video driver.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard backlight

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 6 yr old Lenovo. Voice activated set up made activation easy. Light up keyboard is a game changer. Unfortunate that it I had to pay for Office. Laptop quality is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for streaming!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast high tech gaming computer with glowing keys! It came with a glowing mouse and i had no problems with it for a month now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the worst gaming laptop i have ever seen I will never recommend to any one

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear Srif,
      Thank you for taking the time to leave a review regarding your Acer Nitro laptop. We are sorry to hear that the product did not meet your expectations, and we want to work with you to see how we can help improve this experience. If you are located in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
      Regards,
      Acer America acer

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