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Customer Ratings & Reviews

Model:
ONE 10 S1002-145A 2-IN-1
SKU:
4379401
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 786 reviews

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80%
would recommend
to a friend

Customers are saying

Customers commend the One 10 for its ease of use, convenient size and detachable keyboard, which enhances portability. Positive feedback also highlights its performance and affordability. However, some users point to limitations in battery life, storage capacity, and the sound quality of the speakers. Concerns were also raised regarding the device's memory and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 785 reviews
  • Rated 1 out of 5 stars

    Almost Unusable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and sluggish running almost every app. Not sure if it's a problem with the OS or the hardware. Save yourself frustration and buy almost any Chromebbok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Memory

    Rated 5 out of 5 stars

    For $130, amazing deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on Black Friday for $130 and I am very satisfied at that price. I plan on using it just to stream movies and TV shows as well as write some documents using Word and browse the Web. For my needs, this tablet will be able to get the job done. Keep in mind it comes with Mobile Office, so not as many icons are readily shown on the screen when typing. For some reason Firefox doesn't let me type in tablet mode, but Microsoft Edge is a perfectly fine substitute. And of course, the Google play store isn't available, but I can just go to the actual websites. The keyboard is easy on and off, and I like the screen size. At regular price, I might try to get something with more memory and power, but if you can get it on sale it is a great pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Great for normal web surfing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife when her laptop died. Most of what she does is on the web and this does a great job of it. It's not a full powered laptop and it isn't meant to be. But it does great as long as you don't try to multitask too much. The one issue I've seen and I see here in other reviews is the wireless card. Sometimes it stops and you can't connect. Restarting the computer has always fixed the issue. I've seen other reviews where they went to extreme measures. But I've never had to do anything else to it. It came with Win 10 and it works just fine. she is happy with it and uses it every day. The nice thing is it's small enough and light enough she doesn't have to go to another room to use it, she can use it in her chair while watching TV.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great All Around Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale on black Friday. I love this little tablet. I mainly use it with a keyboard but sometimes I do pop it off to use as a tablet. It has pretty much replaced my 19 inch HP laptop. I mainly use this for surfing the web, shopping, writing in my journal, and watching You Tube videos. I love that it's lightweight and solidly built. My ONLY complaint so far is that the tablet is, of course, much heavier than the keyboard so if you're not careful it could tip over (and it did when I had it on the arm of my couch and turned around for a moment. It flipped over onto the floor. Thankfully, it was unharmed. I was a bit torn between a Windows 10 Operating system (which is what this is) and an Android Operating System. I miss the "play store" that Android offers but I figured I can just as well go to the websites instead of downloading apps like Pandora (that isn't offered in the Windows Store). I wouldn't suggest for heavy gaming. At times, it can lag a little but not too bad. I have 8 windows open in chrome now with 6 things downloading and I'm able to type this review without difficulty or lagging at all. I think it sometimes depends on your WiFi connection as to how fast it goes. At my mothers house, it lags much more than when I'm at my house. I'm happy with my purchase and I would buy it again and again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend acer to anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acer is not a good computer did not like it. It was always updating and then got to where it would not come on all it would do is blink

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Sorry to hear you are having problems with your Acer One. Microsoft is pushing out a lot of updates to get Windows 10 installed. We have a very good support team ready to assist customers with their Acer product and they can be reached at 800-816-2237, available 24/7 for in warranty systems.

  • Rated 5 out of 5 stars

    Great value and performance..Plus...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, is not a gaming tablet, so all the reviews that take stars because of performance, ignore them... it runs nicely windows 10, office and even photoshop elements as long as you dont need to work with large raw files is a $200 tablet, with great viewing angle and if you add a 64gb card, lots of room to watch dozens of movies (great for kids in the car) One things most best buy "experts" will not tell you is that it has both a ac (round) power imput, but it can also be charged via the micro usb next to it...all you need is any 2a usb charger and regular micro usb cable... so you can use pretty much any large smart phone charger. overall, great tablet...as good as other for over $450!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop didn’t even last a year before there were issues. The screen stopped connecting with the keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly to use windows on a small tab, screen is not sensitive enough. No buy. I returned this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage, even for the price. Save yourself the waste of time and money and don't even bother

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance issue and now it has stopped working. Need to go to Best buy and ask them what could be done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's lower cost than others but it's not nearly as good. Slow, heavy.....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop/tablet for the price, still learning Win 10, and the keyboard is included. I had to buy an external dvd/cd drive for installs, but otherwise a great buy. Beats my old Surface RT!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very fast won't keep internet connection wish I never bought it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Storage

    Rated 2 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not a 4 star product. I feel like a lot of people jump the gun on these reviews. Best Buys short return policy might have some affect on that. Anyway, I owned the product for about a month and put it through some thorough testing before I returned it. (Best Buy extended their return policy for the holidays.) Pros: - Its not true HD but the picture quality is very nice. The best of the low end tablets in my opinion. - Pretty quick when left with enough space. Cons: - Its big, heavy, clunky, and ugly. Seriously the screen is way to thick. It looks like a 10 year old laptop. - My screen came with an overly bright white pixel. - Responsiveness when using a pen is not good. - WiFi frequently was in and out. - If you have less than 10 gb of space left streaming vids is going to start to suck. - Build quality is BAD. The keyboard is utter junk. Mouse pad sucks. The right side of my pad was indented much further than the left. If you drop the keyboard once your guaranteed to break something. The ports on the display are junk. The micro hdmi port on mine was uneven. The headphone port stopped playing sound out of both channels which is why I ultimately returned it. - The charging used is not the typical micro usb port. - Its way too top heavy with the keyboard attached and just too heavy in general. - Battery life is great for about the first 15 days of normal usage then drops off significantly. Because of the price Id say this device is maybe good for a responsible 11-14 year old who has a desk. But, your better off spending a little extra for something better. Did I mention its ugly af?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works that's all I can say it does not work well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    having trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lost wi-fi and had to do reset to get back. it was new.

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Sorry to hear you are having problems with your Acer product. Connecting to wireless networks can be confusing since there are many settings that can affect your ability to connect. We have a very good support team ready to assist customers with their Acer product and they can be reached at 800-816-2237, available 24/7 for in warranty systems.

  • Rated 1 out of 5 stars

    It was defective and had to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product. I had to return the product its bad .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Listen to Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts off randomly locks up screen goes black JUNK

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get what you buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used, unable to set up, cust service no help

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It has some crazy flaws

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some things I found annoying about this tablet PC is that it comes with a watered down version of Microsoft Office. I'm talking about the kind you can get on android. If I wanted that then I would have bought an android tablet but this is a full windows PC and I expect full Office. The Asus T100 at least gives you one year of full office and one TB cloud storage. I also do not like that its only 5400 Mah battery ( 6 to 7 hours). That is not bad but when compared to Galaxy Tab, Nexus, Ipads and Asus it is not good. However if you don't need crazy battery life then its no big deal. Speaking of the battery this is why I am returning it. I clocked the recharge rate while plugged in at 5 minutes per %1 of charge. %100 x 5 minutes equals 500 hundred minutes! If an hour is 60 minutes than 100 minutes is close to 2 hours. It takes 500 minutes for this to charge. That means it takes almost 10 hours for this thing to fully charge! I would totally excuse this if it lasted a long time but it has a short battery life of just 6 to 7 hours. This thing takes longer to charge than when its on. That was the last straw for me and now I am returning it. Aside from the above its a great tablet PC if you can overlook the charging issues and good for the price. One unique thing is that It comes with a proprietary plug but you can also charge it through the Micro usb # it has 2 charging ports). They do this so you can still charge it while using the Micro USB. Aside from the issues above it was a good tablet and had no other issues. The keyboard, HDMI, Volume, touch screen and so on was all good.

    No, I would not recommend this to a friend