Customer Ratings & Reviews
- Model:
- X27U Xbmiipruzx
- SKU:
- 6593496
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Predator Gaming monitor's excellent picture quality and the superior performance of its OLED display. The high refresh rate is frequently praised for making gameplay incredibly smooth. Positive feedback also highlights the monitor's sleek design and build quality.
This summary was generated by AI based on customer reviews.
Terrible product and customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I had the ability to provide a negative star review, I would. After paying $500 for this monitor, I was expecting for the monitor to work for at least 6 months. After a month this monitor stopped working. Dealing with Acer customer service was the worst! The first time, I sent the monitor for repair and Acer "replaced" it with a new one, however the same issue was present. I sent the monitor again (2nd time) for repair. The monitor was packaged appropriately through the professionals at FEDEX. When the monitor arrived, they claimed it was damaged, however customer service somehow confused my order with someone else's. Customer service stated they would fix the monitor however they did not want to wait on parts so they ended up returning the broken monitor to me, which is completely useless. I will not buy Acer products again!!!
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Samm,
We are very sorry to hear about the frustrating experience you've had with your Acer Predator monitor and our customer service process. This is certainly not the quality of product or service we aim to provide, and we deeply regret that your monitor didn't meet your expectations for reliability.
We'd like to investigate your specific case further and try to find a solution to rectify this unfortunate situation. Please reach out to us directly at 866-658-2237, Mon-Fri 8am-5pm Central at your earliest convenience so we can discuss this in more detail.
We appreciate you taking the time to write this review.
Regards,
Acer America
Good quality product ruined with one “FEATURE”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even if your Acer monitor is perfectly working, you will see this warning pop-up on your screen, warning message to turn off your monitor for few minutes. It is disruptive during game sessions and productivity. This warning message “feature” cannot be disabled and appears Acer is unwilling to make it less impactful.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Kenergy,
Thank you for taking the time to leave a review on your Acer monitor. We are sorry to hear that the product did not meet your expectations in some areas, and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is base level OLED. It's not very good at all. You'd be better off getting a nice 4k non-OLED monitor.
No, I would not recommend this to a friendGaming Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke right away the button stopped working to control all settings
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear Brady,
We are sorry to hear your are having problems with the Menu button on your Acer Predator monitor and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Died on me after 10 days.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this monitor 10 days ago excited I got it on sale. Today it turned off on it own, strange. I try it back on then 1min later it goes off again. Only this time it doesn't start back up anymore. I've tried power cycling it, unplugging everything, different outlets nothing works. The LED just goes blue then flashes white and nothing happens. Very sad and disappointed.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .We are sorry to hear your Acer Predator monitor is not powering on properly and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Waste
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor did not even last 5 months terrible quality.
No, I would not recommend this to a friendBrand response from TeamAcer
Posted .Dear JocelynR,
We are sorry to hear your Acer Nitro monitor is not functioning as expected and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
- Pros mentioned:Oled quality, Overall performance, Refresh rate
Incredible monitor at an more incredible price!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is everything you'd want from a PC gaming stand point. especially it being OLED. Its visually stunning and hasnt given any issues from the above *Console* gamer. for this price, its giving everything a pc gamer would want (unless 4k is what you are going for) 1000% recommend.
I would recommend this to a friend
