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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 98 reviews

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Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Predator Helios 18 Gaming Laptop's exceptional performance and stunningly large screen, highlighting its crisp graphics and vibrant colors. The build quality and fast SSD are also frequently cited as positive aspects, while some users note that the battery life could be improved. Despite its substantial weight, the laptop's powerful components and impressive display are major selling points for gamers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great while plugged in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable gaming rig when plugged in. I dont bother with it if i dont have an outlet to plug it into. Havent touched my PS5 since i got this. Was going to build my first PC but GPU shopping is a nightmare so i just got this laptop instead.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good but charger is wonky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a four star due to the power connector on either the laptop or the actual charger doesn’t like making connection at certain angles. Only noticed this recently due to lifting the laptop about 3 inches to put my cooling pad back under it after dusting. Laptop sits on a flat desk and never moves so I wouldn’t thinm this would have been an issue, other then that the laptop is an awesome machine!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop came in with zero travel scars. Worked out of the box and is an absolute dream. Got the next decade of entertainment set up nicely now. It'll run vr games and new releases at max settings.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance

    Rated 5 out of 5 stars

    Fast Gaming System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast, Fast, great graphics and quality built.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    It does what I need

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't complain; this was a significant upgrade from my previous machine. It can handle both my items for work and play the games I typically enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so well and the graphics are amazing. Charger does fall out easily but that is a easy fix

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great gaming laptop, too big though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tooooo big of a laptop. It feels like I'm carrying an actual desktop with a screen around. i would like the internal component of this machien to be in a smaller size laptop. Otherwise, that screen is a fantastic thing is be gaming on.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Predator Helios 18

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast and not for the average gamer. The graphics on the 18 inch screen is by far the best. You will find yourself immersed for hours in any game you play. I’m more of a simulator pilot and the experience of flying a jet fighter is as real as it can get.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best investment laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop runs games smoothly and powerful love it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good price good specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I bought this after my MSI which I love. This one is great it is a bit chunky compared to my msi but the power is definitely worth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed well, bought it to do some DeepFake AI research. This laptop is an excellent investment for anyone looking for a high-performance machine that can handle intense gaming and productivity tasks with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth buying laptopm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t resist playing game on it, very high performance and computation power. I definitely recommend it specially if you consider the price with comparison the counterpart drives, great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, still using it and going strong. Strong fan is loud though.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Acer - Predator Helios 18

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Acer Predator Helios 18 laptop is a beast of a machine. It boasts an 18-inch display with a resolution of 2560 x 1600 pixels and a refresh rate of 240 Hz, ensuring a crisp and smooth gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got quick didnt disappoint great gaming laptop does everything i need it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Low battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent but off the charger battery maybe lasts for 1 hour

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great gaming laptop

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop, the Acer software is not the best for adjusting fan curves and temperature limits but it was a beast for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Acer #1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop, great price, included MUX switch and has a wonderful display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Helios 18 is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    larger display compare to alienware m16 4080 is way better

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop.Perfect for gaming.Was a Christmas present for my daughter and she loves it.

    I would recommend this to a friend
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