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Customer Ratings & Reviews

Your price for this item is $404.99
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The comparable value price is $449.00

Customer reviews

Rating 4.5 out of 5 stars with 212 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Spin 15 Chromebook's large screen size and ease of use, especially for children. Positive feedback also highlights its decent battery life and solid performance for everyday Chromebook tasks. While some users noted minor issues with the operating system and speaker placement, the overall experience appears to be quite positive. The lightweight design is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 212 reviews
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is high quality and is easy to use with great screen quality to many pop ups on initial screen had to go into store to have geek aquad clean up unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised with the chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's windows computer was having it's normal problems with drivers, wifi not working etc.. I was tired of it, she looked at this chromebook in Best Buy and agreed to try it. This is her new computer. Great screen, it flips back into a tablet, instant on, touchscreen, and it has a backlit keyboard. Everything just works period. She said, "This is so simple" I did not think it would work for me because I work from home occasionally and of course I use office most of the time. Turned it on, logged in, and everything I could do on my work computer, I could do on this one. I am buyiing another one next week. So long windows.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Glad I bought it when I did

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Chromebook for 5 months, and am very pleased. I especially wanted the larger screen, which has been awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I'm a google guy and this fits me perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use google daily at school. I'm a teacher that uses all the google products. This chromebook is right up my ally. I couldn't have choosen a better product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Chrome OS. It's intuitive and easy to setup. The best thing is how integrated it is to your Google account.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Starter Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this computer to start online classes for my degree. This computer works very well. I've had it for about 3 months and ive never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer for Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8th grade daughter loves this chrome book. Easy to work and she is able to do all she needs for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the screen and it folds in half its quick doesnt hold a ton of memory gives cloud space and we bought an external hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great chrome book !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a open box at a good price . I love it . It’s fast and feels very premium. I loved the touch screen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a great experience with this Chromebook. I only use it for basic things like web browsing & light document & spreadsheet work. It has never frozen up on me, even with a dozen tabs open in multiple browser windows. I did have issues trying to stream with Amazon Prime video on it. Video was very jerky & slow. Not sure if it's user error, or the machine. But I typically watch TV on my TV, so it's not a big deal for me. Overall, I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for high schoolers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chrome book is so nice. It stays charged for days at a time. It was worth the money. I purchased it for my 11th grade daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife uses it mainly for games and puzzles. Fast and easy to use. Big clear screen with sharp graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great machine to scroll through Pin Interest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good machine to do web searches and review pin interest crafting pages with the touch screen scrolling capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is large - which can be good or bad. Great glass, touch functions very well. Good response. 2 in one tablet works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific escape from Windows OS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up until now I have owned desktops and laptops running on Windows. After countless issues with bugs, viruses, and failed updates, I grew tired of it. This laptop is the answer for anyone looking for a change for the better. I've only had it for a few weeks and already I love it more than any other I have owned in the past. Any minor flaw, such as the lack on a num pad and disk drive, is easily overlooked with how simple and convenient the Google OS is. I may never go back to Windows, and that's okay!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Major defects - twice! Very unreliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the worst experience ever. I work from home and need a good, reliable Chromebook - large screen, full HD, convertible touchscreen, backlit keyboard, excellent sound. I thought I had found everything I need in this Acer Spin. I was so happy! But that didn't last long. I had the first one for less than 3 days before I exchanged it because the sound would freeze up, with headphones and without, and I would not be able to do my work. The trackpad also would get stuck and refuse to work at times - very annoying. Three powerwashes later, and nothing had changed. So I exchanged it and hoped that I was now back on track with a computer that I could count on. Unfortunately, that was not to be. The second one proved to be even worse, costing me lots of money in downtime, as well as a ding to my reputation due to missed deadlines (I had NEVER missed a deadline in the 6 years I had been working for this company). Anyway, it started to freeze suddenly on multiple sites. The third time, it refused to unfreeze, and there was no way to turn it off so I could access my work. On hold forever with Acer, then with Tech support - "Sorry, can't help you - hardware issue - send it in for repair." What a waste. Can you imagine??? A brand new computer - send it in for repair?! Unbelievable. They have a lot of nerve to even suggest that. It finally turned off when the battery died SIX HOURS later! Since then, it's happened again, despite two powerwashes. Sorry, Acer, NEVER again. Your quality issues are too much for me. This one is going back ASAP! I need a computer I can trust!

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear DL555,
      We are sorry to hear you are having problems with your Acer Spin 15 laptop, and we understand this is frustrating for you especially after such a recent purchase. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are located in the US or Canada please fill out this form so that we can assist you:
      http://csapps.acer.com/prompt/?key=300ec490ba9696e24764dbe217a90f27e3b1549b

      We appreciate you taking the time to write this review.
      Thank you
      Acer America Acer

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great idea to get a chrome boo, everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great For my teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this chrome book, it is fast and does everything he needs except windows based apps, but overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chromebook. It is easy to use and is highly dependable. The future is now here. You will not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use! Very user friendly, customizable.

    I would recommend this to a friend