Customer Ratings & Reviews

They did everything and more. Best squad i've ever had. They were terrific. My remote now works perfectly. The third try was the charm.

found and corrected the problem found and corrected the problemfound and corrected the problem

This is the easiest remote we’ve ever had. And all the components respond quickly to commands. This was an upgrade from our old remote but it was worth every cent. The Geek Squad did a thorough job installing everything and we haven’t had any problems with it.

The service works well. It allows me to access all of my equipment from one place. My only issue is the remote itself. It does not have the capability of a microphone like an xfiniti remote and it is not the easiest to change settings.

I have had GEEK Squad membership for years. It remains the best service agreement we have. Their last installation of anew TV, remounting TV's we moved and all are audio equipment was outstanding. Enjoying it every time we turn it on !!!!

Smooth transition of programming over to the new remote.

The guys were professional, knowledgeable, helpful and quick. We had 6 different components and they all work like a charm! Thank you very much!!

The Greek Squad personal (Walter) shared his knowledge in how many years he has been doing this procedure. I felt confident that the set up of the flat screen t.v. etc. would be wired up to work properly.

Jesse and Evan did a great job adding outdoor speaker functionality to my existing system/universal remote. I’m very happy with Jesse and Evan’s work. They both are knowledgeable, courteous, patient and friendly. Also thanks to Adam Tim for expediting the scheduling.

Technicians improved from home theater experience significantly

The agents installed my tv and got it running. They also installed my camera doorbell and got it running, but it later stopped working.

The Agents arrived on time. They had all the materials needed to do the job including the remote control which had been sourced from the Mission Valley store. They were knowledgeable and efficiently worked through the programming and troubleshooting of the remote

Geo was an outstanding service installer He was throrough professional and polite. We’ve never experienced a better technician We were so impressed

The Geek Squad was very professional and polite. Accomplished the install very quickly. Enjoying the entertainment!

A woman came by and installed what she was told to do, unfortunately she was unable to properly complete the transaction as she was misguided in what was needed.

They were wonderful. In and out real fast. I highly recommend them

Working with the Geek Squad had made my move easy. After years of doing my own install I simply said "Let someone else do it I'm too old..LOL". They have done a good job and gone beyond some of my requests with no problems

My Universal remote control was program by Geek Squad and a lot easier to enjoy my home theater. My wife can operate the remote without asking me. You can click to TV, Blue Ray, radio, music, phono, disk player etc.

The Geek Squad Agent was exceptional. I can't thank him enough!! The agent re-programmed my ADV Remote and then provided complete instructions for the use of the remote. TV, Smart TV, Surround Sound Audio, and Receiver all now work perfectly together.

The agent swapped input on the receiver and reprogrammed the remote. Waiting on a new receiver.