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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,137 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been amazing and every one on the team was smiling and happy to do their job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from a very professional representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't leave home without it. Always there and they got answers to almost any questions. All my electronics are covered by the Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys did an awesome job and very informative. The fact that you can see that they love what they did spoke volumes for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great Geek Squad member come to our home to trouble shoot a sound bar. He was extremely helpful, knowledgeable, and competent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed problem with my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a ML subwoofer at Walden Galleria service was prompt. Geek Squad presented my home fix problem with my Marantz receiver and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, Geek Squad answered all my questions and were very cordial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our new TV on the wall and demonstrating the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job setting up my sound bar. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is a good word!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted, tuned, connected, explained and both were very professional and talented. Glad I had them here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people who came to install and teach us how to use our new sound bar were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg is excellent. He really knows his stuff. If you get him to install or set up your electronics, you will be very pleased. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Sound of Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in retail space and connected up speakers and wireless connection to Spotify. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is second to none! I've had them several times in the work has been impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+!!! Geek Sq. is very professional and does a great (right) job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is efficient and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and Tim installed my DVD player and fixed some problems with the set-up. It all works without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for a better crew than when I got from Best Buy friendly courteous awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and efficient install of my av system, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated Network Connections and wiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job fixing our low network speeds. Geek Squad worked with their engineers to get it right. Some minor issues still lingering, but they are planning to come back out to test.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and hooked up everything in a timely manner and were very helpful in explaining things.

    I would recommend this to a friend