Customer Ratings & Reviews
- SKU:
- 3391013
Customer reviews
Rating 4.6 out of 5 stars with 1137 reviews
(1,137 customer reviews)to a friend
Customers are saying
Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great team that set us up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the two techs that set everything up were very helpful and explained everything we needed to know about our new set up
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Remote syncing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Synced our remotes so we could use the smart tv remote w the Sonos audio.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 1 out of 5 stars
You're not getting Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy told me what was needed for full install of speakers & tv. They subcontracted work (Not Geek Squad) to Manada Tech from California, who then subcontracted work to local Florida company. The technician who came out didnt have enough help on the install, nor did he have enough speaker wire to run the speakers. He said they dont carry any extra on the truck, and what they do have on the truck cannot be sold to customers, and is reserved only for in-wall installs. That was the 1st trip... I contracted Best Buy to arrange completion of this work, and offered to buy the additional speaker wire required. They said no need, and that the Geek Squad technician would handle that. Day of install is today, and once again, no Geek Squak. I get the same 3rd party install tech who once again has no speaker wire, and was unable to do anything. This is ridiculous. Very disappointed
No, I would not recommend this to a friendRated 5 out of 5 stars
instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service.Showed up on time. Spent extra time instructing me
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Done fast and effective.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent knew his trade and found the issue right away.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great IT team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job networking many components including TV, wireless speakers, and hard wired speakers and sound bar
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys do a wonderful job. Always nice to deal with them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Agent, Nathan, did a great on install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Agent, Nathan, installed a new networked audio device to our existing system and our system works great!!
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, very knowledgeable, and completed the task efficiently.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joey, perfemed my tasks in a small amount of time thx bunches
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
happy i bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth the money saved me more than it cast !!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed new television on the wall and connected Sonos speaker.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed/connected my equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job connecting my Sonos speaker to my app and device
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been so happy with Geek Squad, I don’t want to go anywhere else.
I would recommend this to a friendRated 5 out of 5 stars
great product great price, great setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product sounds awesome, geek squad was in and answered all questions. Setup was perfect.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the only way to go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys mounted my 65" TV and connected my sound bar and did a great job. Money well spent.
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv on the wall and hooked up everything.
This review is from Networked Audio Device Setup
I would recommend this to a friendRated 3 out of 5 stars
Geek squad tried to hook up my stereo equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First appointment never showed. Upon reschedule by me, agent showed up. While very nice, he only resolved half of what I needed. Very disappointed overall.
This review is from Networked Audio Device Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service. They know their job. Highest grade
I would recommend this to a friendRated 5 out of 5 stars
The guys were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! These guys were competent, courteous and fast to find the right solution.
This review is from Networked Audio Device Setup
I would recommend this to a friend