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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 361 reviews

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94%
would recommend
to a friend

Customers are saying

Customers praise the Add-On Home Wi-Fi Setup for its overall performance and successful completion of the task. Many customers appreciate the connectivity, mentioning that all their devices were successfully connected. Additionally, customers value the ease of use, highlighting that the technicians took the time to explain how to use everything.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 361 reviews
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was mounted very quickly. And they were very professional and kept the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed modem and router and did setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech Aaron and the young man who assisted him were courteous and answered all my questions. They took the time to set up everything for me before they left regardless of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was their to reset a harmony remote.He looked at my WiFi and suggested a WiFi system. I agreed and he set it up. He was knowledgeable and did a great job.Even returned phone calls i made to him the next week when i had question. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s set up my Wi-Fi and explain how to use the app for my Wi-Fi. They were very efficient and took time to answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vastly improved internet thruout home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came as scheduled and did an excellent job of setup and explanation of the new system - Eero. We highly recommend the Eero as it has now given us whole home reliable connection speeds. Geek squad members were professional, courteous, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team members sent out were very knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third use of the Geek Squad. Every experience has been a positive one. Very professional and talented. Took the time to make sure we understood everything and were satisfied. Told us to call them directly with any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Modum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was the BEST!!! Professional, polite and obvious he knew what he was doing. If I could, I would have him every time I use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been usong Geek Squad for years and they have nevrr let me down. I can alwsys depend on them for what ever I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me up and running quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made quick work of setting up my new Orbi wifi system. They helped optimize placement of the satellites to ensure the my whole home is now blanketed in super fast wifi coverage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that setup my TV, audio and Wi-Fi were very good and everything works and looks good. My only disappointment was that they did not provide me with the manuals for the eero wi-fi extenders and they do not seem to be available on-line. I have some questions but without the manuals I will have to call them out to my home again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Annual Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad annual package was worth the price on the very first visit to my house. Thomas is a very professional, knowledgeable, polite and helpful tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, thank you, thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. They know everything and will make sure that you know how to work everything before they leave! Do not think twice about adding this service on to your purchases for that final perfect finishing touch!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaytee from Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was excellent, he was knowledgeable, caring and friendly. We were extremely happy with his service and would love To have Giang “Jaytee” Ta help with our service very time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and worked with us to get the best install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the Geek Squad services was the best decision I have made in a long time. They are knowledgeable, professional and efficient. I would highly recommend engaging them and following their recommendations for any communication problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we dig it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a robust WiFi system with boosters all through the house. I get WiFi all the way out to my mailbox in the front and to the other side of the pool in the back. great system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed a new TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! They were very pleasant, knowledgeable, patient, respectful... they took the time that was needed and didn’t rush the job or rush me in my decisions...I appreciated that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and knowledgeable. Everything turned out really well. Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed computer, printer great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new computer, printer and software and was able to transfer all my data. He did it quickly and was very patient in explaining the new product. Very impressed

    I would recommend this to a friend
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