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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 801 reviews

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  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 801 reviews
  • Rated 5 out of 5 stars

    Awesome Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home install and haul away were awesome. The guys were professional and able to get everything hung and set up in a short amount of time. I do wish that the sales person would have informed us at the time of purchase that the actual setting up and run through of the TV was an extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lesley

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were there right on time to do the disposal of my old tv after purchase of my new 77 inch tv. Was done quickly and efficiently. Very happy with the quick response and message updates very organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in home service involved setting up a new TV and hauling away the old one. The service techs were professional, friendly, and efficient. They went out of their way to ensure we understood how to set up our streaming stations... a really good team.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his partner came and grabbed the old TV as they dropped on the new one. They were nice and gone in under 5 min.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    by bye broken tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great they took the broke on e away :-) Great staff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV and Geek squad installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad deliver and handle the setup of our TV really helped us get the most out of the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy on big screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! But sound not so great. Price point phenomenal!! Had Best Buy install- real pros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals that came to help me were excellent. (Especially Jacob). They explained what they were going to complete and worked perfectly as a team. I am so grateful it was the two of them that showed up, as I felt assured all was going to be completed correctly!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great people

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time set up was great and they took the old one away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    75 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television best buy is best place to buy a tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bravia 8 oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been 3 weeks Great picture, would recommend Sony tv have had great experiences with the Bravia series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Properly installed the TV and audio system. The setup to use ATT Uverse programming. Tested the audio and explained the function. I think the either did not know or forgot to mention the Sony speaker system also handles STEREO 5 speaker system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    without a sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing. No discussion necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, polite and efficient! I couldn’t ask for better service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV setup and haulaway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tara and Tony wer excellent. I would recommend their service ti anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our old big screen TV. Sony 77” OLED bravia. Price and performance were exactly what we wanted. We best buy install it. Geek squad was knowledgeable and helpful in getting everything done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VERY PROFESSIONAL & POLITE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were VERY professional and Hauled the old TV like a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were experts at their trade. Efficient, polite, clean. Can’t ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Makes it Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a big headache! Our condo community is gated - I would have needed to find a company to haul it away. Best Buy made it easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew from Exquisite was top rate.

    I would recommend this to a friend