Customer Ratings & Reviews

Installers are worth the money! The geek squad recently delivered, installed, and trained me on A new TV. They were terrific! Very courteous, efficient, and thorough. I really appreciated the training session on the new TV.

Both guys were very knowledgeable and professional.

Geek Squad techs connected our new Sony BluRay DVD player to our new Samsung Smart TV. They then disconnected unused wires/cables that were left plugged into the power surge protector. They also answered questions we had about using our new smart tv we didn’t get to ask the previous tech that installed our new tv. They were great! Very helpful and we’re not trying to rush us. One of them even gave us one of his business cards in case we had any questions. Great service and very professional.

The Geek Squad staff brought a replacement tv to switch out the one I just purchased that had lots of issues with it. I had not purchased a television in over a decade so I was doubting myself wondering if I was doing something wrong in the original television but they confirmed my beliefs and assured me something was wrong with the original tv. They set up my tv and soundbar assisting me to set up the streaming apps I use. They were very courteous and sanitary with the Covid in the world we all dealing with. They answered questions I had and I appreciated their kindness and assistance greatly.

The Geek Squad came in force for my 3 televisions and Soundbar installation. They were professional, neat, and quickly got everything up and running and all working together. They packed up all the cardboard, showed us how to work the controls, and helped with any issues or questions. I will always use these guys!

The agents setup the TV on the TV stand, setup the TV functions and provided us with information regarding the technology of the TV. They were quick and asked if we wanted to keep the TV box or have them remove it.

When we purchased our new TV, we opted to have it delivered and the Geek Squad set it up for us, because if they dropped it or messed up the set up, it would be on Best Buy, but if we did it and something went wrong, we'd be out many $$. The Geek Squad kept us informed on the timeframe as to when they would arrive. The team that came out did an awesome job delivering and setting up our new TV. They were very professional, yet outgoing and friendly, and set up did not take them long at all. It was only after they left that we realized our Dish remote had not been programmed to turn the TV on/off and we had to use the TV remote for that. That was not what we wanted, so we called them and they came back out and took care of it. Very happy!

Team came in and were polite and quick to get to work. The setup was done about 2 years ago and never had an issue.

Best Buy guys delivered and set up a 98" TV and sound system. The box for this TV is a beast. I was very happy to have Best Buy do the work. While setup was free for me, it would be well worth paying Best Buy to do. Delivery people were friendly and efficient. I am a satisfied customer.

The guys that set up my TV were amazing. The first TV that came was defective they filed the claim and got the new one on order for me and when it was ready the same 2 gentlemen came and set it up for me it was amazing more than happy with the service the cleanup the setup everything was perfect!

The agents mounted the TV and connected to our devices. Ran through everything to make sure it worked, and explained how to run it. They were swift in their work, very professional, and fun!

The delivery and setup were accomplished with efficiency, courtesy, and efficiency. He was a few minutes late, and called to advise me of that. He had knowledge and suggestions of what would work (or not).

Agent setup the tv and helped us program apps that we wanted. Took the time to show us how to navigate thru the apps. Great job, very impressed with the agent.

The man that set up my Toshiba TV efficiently connected devices and showed me how to switch from one format to another. I wasn't familiar with the newer TV's and he was very kind and patient. I would highly recommend using the Geek Squad to set up your TV or any other product you purchase. I'm sure their service is the same across the board.

They were very professional. Set up both 32 Smart TV's quickly and easily. They took the time to answer all our questions, and thoroughly reviewed functionality with us. They were a joy to have in the home.

The guys did a great job setting up my new OLED and showing me how to use it and explaining various features. I just switched from long term Samsung user to LG so have a learning curve on the menus .

After my move-in, Geek Squad mounted my TV on the wall, installing the bracket and sound bar bracket. I got instructions how to work it. This was before my Frontier Fios was installed and the TV actually worked. When I finally got the TV cabinet to hold the components, I took one look at the criss-cross and jumble of cables the FIOS guy left and knew I needed help. My rep came and had this done quickly and correctly. Yet, he took his time to ensure it was done properly and neatly. Topi also explained what he'd done and why he felt the modem should stay outside the cabinet doors (better wifi signal). What took him about 30 minutes would have taken me hours, tears, and much frustration--and then I would still have had to pay someone to do this. Worth. Every. Penny.

The installer was very knowledgeable and did an excellent job. I couldn’t be more satisfied.

NICHOLAS REMOVED OLD TV, INSTALLED OUR NEW TV AND SOUND BOX, AND MADE SURE WE KNEW HOW TO OPERATE EVERYTHING, SUCH AS SELECTING AND/OR RECORDING PROGRAMS, PLAYING DVD’S, ADJUSTING SOUND QUALITY, ETC.

Geek squad knew how to set up the existing sound bar and subwoofer to our new Sony A95 55 inch TV. they were thorough and very professional