Customer Ratings & Reviews

The delivery of my 55 inch LG tv, was fast, and my Geek was extremely friendly, and knew exactly what he came to do, he was in, and out of my home, in due time, efficient, he explained everything needed, iam so pleased with my Best Buy purchase, no better way to buy, thank you

This tv has worked great since it was hooked up. The picture is clear and it is easy to operate.

The tech guys were very professional and knowledgeable. They did a clean job installing the TV above the fireplace without any cables showing. The were very patient with explaining how the TV worked with our new sound bar.

My TV was installed correctly and works fine. The tehnican was friendly.

I had Sam again. This is the second TV he has set up in my home. He brought a new partner who was efficient and followed directions well. Both were very professional and I really appreciated the fact that after I asked for the same set up person, they sent Sam even though I was told he was unavailable. He is very knowledgeable and I trust him as a professional.

The agent fixed the problem we had with our new Sony TV. The agent was great very knowledgeable and friendly. He explained what he was doing, and he told us some things we could do for streaming programs. He is welcome in our house any time.

Very professional and knowledgeable. Took the time to demonstrate what they did and how to use the remote more efficiently.

Kyle could not have been more professional, courteous and competent in the installation of the new TV, sound bar, blu-ray player and in getting the new remote to work flawlessly. He took the time to explain things thoroughly.

The agents were on time. They unpacked our TV and quickly disposed of the garbage. They set everything up and made sure everything was working correctly.

Our Geek explained everything about our tv to us. And he demonstrated most things too. We are loving our new tv.

Geek Squad did perfect job installing TV. Took old one away

The techs were efficient and set up our tv quickly. Answered all our questions completely. Very pleasant and professional.

When spending the extra for a 75" TV, somewhat of an extravagance for me, why struggle with installing it yourself? Let the pros deliver, hang it (I installed the wall mount), set it up, and neatly wrap the cables, then carry away the packing materials? Now, it is important to understand the levels of service. I did install the wall mount before TV delivery, and thought BB would mount the TV on the bracket. No, that requires the next level of service. They advised me upon delivery and I paid the extra at that time. I was happy to do it versus struggling to lift and align the 75" box. My back and my wife would have been very upset. These guys were professional, polite, and did not rush through it. Considering other services you might purchase in your daily life, it was an excellent value. Do it.

My guys did a great job. It barely fit into my basement and these guys went above and beyond. Doing a "test run" we found that I had to make more accommodations by removing the handrail for my stairs. They learned which way the TV had to be angled to clear the stairwell and the guy on the bottom had to controls over 160 lbs. of TV. 100" TV into a basement. Great job Best Buy!

You did a excellent job installing my new T.V. I would highly recommend you and your service to everyone. Thanks for a great job.

The guys that set up my TV were amazing. The first TV that came was defective they filed the claim and got the new one on order for me and when it was ready the same 2 gentlemen came and set it up for me it was amazing more than happy with the service the cleanup the setup everything was perfect!

Both guys were very knowledgeable and professional.

LG TV picture has crisp edges (no diffuse effects at edges) and vibrant deep colors especially the blacks. The 4k provides beautiful detail where can see clearly individual fallen leaves, for example. Yes, watch good many PBS Nature & Nova presentations where important to see detail and color variations of the flora, fauna, funga, geology, astronomy and other science studies.

They delivered and set up for me. Courteous and informative about my new TV. Great care.

Thank you Geek Squad! I ordered a flat screen TV for an elderly family member, in another town. It took 3 or 4 delivery attempts before it was able to be delivered and set up. Geek Squad was patient and understanding. They went above and beyond to ensure that everything went smoothly and that my family member was satisfied.