Customer Ratings & Reviews

Exemplary tech service. Attention to detail. Friendly, knowledgable, and setup to end was very quick. Explained how to operate remote, showed how to access different features of the TV. Removed all debris, boxes, wrapping...etc. Absolutely recommend!

The Geek Squad did a fantastic job of hooking up my new LG TV and it’s related components (Xfinity cable box, Blu Ray player, and soundbar). They patiently explained the functions and hookup of the TV and answered my many questions about the controls on the new LG TV. They hauled away the box for the TV with them. One fewer step for recycling for me. I was hesitant at first to get the installation service but in the end it turned out to be worth the money. The installation team was extremely kind and courteous!

Great service, very knowledgeable. Did an excellent job setting up the TV and programming the remote control.

Agents set up my tv, quickly connected all devices

We thought we could do the setup out of the box all by ourselves but turns out it was awkward. Not difficult to do but the size and thinness made us rethink our skills. We called and had the Geek Squad come and do it for us. Worth every penny! They even took the box with them to discard. Set it up and made sure everything was working right down to wing sure we could access all.

The Geek Squad showed up on schedule and quickly and professionally installed the TV, including responding to any questions on operation, for immediate usage

Were fast and efficient. Did an excellent job setting up the tv

While mine was a simple replacement with no mounting, I was very pleased with service from Raymond. Tv was replaced & set up with my service provider. Saved me a lot of time ,etc. (I'm elderly, slightly disabled, & not very tech savvy. Delivery was included with my Total Tech renewal.

installers did nice job, quick and easy and would recommend them.

The team came and set up my TV to my liking. They showed me how to work it and all the special features it has. They took away the old TV which a key reason I got them. They cleaned up everything and took away all of the containers.

Unboxed and set up the tv to my existing system. Adjusted height and also connected to internet and updated software.

My Samsung TV died went to Best Buy looked at several models. Choose 65 in TCL Smart TV for bright bold color. Excellent price also purchased 5 year warranty. Have it hooked up to Apple TV remote plus sound bar. Picture is great. Price under $500.

Geek squad did an excellent job. They installed our new 75 inch Samsung TV, Sonos Playbar and Sonos Sub. They setup all the options on the TV and Sonos to be compatible with the other Sonos we had in the basement. They recommended we replace the HDMI cables with others we had in storage. Love the setup, picture is excellent, sound is great and installation was painless thanks to the Geek Squad. Plus all boxes. were removed! This is the first time we have used the Geek Squad and I was pleasantly surprised.

The Geek Squad mounted the Television set satisfactorilly. After waiting weeks for delivery the geeks did their job well. Delivery suffered several delays because the Gresham, OR store kept delaying withoput a good explanation and it turned out they didn't have the TV in stock

the service was to deliver and set up a 55 Samsung Smart TV. Delivery was on time, I received precise notifications and delivery/set up was quick and efficient. The Geek Squad service person explained only the features I wanted to know about and did the settings exactly as I wanted. Excellent service.

Great work, done right the first time! These guys know their equipment and how it is supposed to be set up. Knowledgeable and helpful with teaching new equipment.

Dealt w/ 2 Geeks due to BB selling us a TV not as advertised (key components were missing) that was discovered when 1st Geek crew arrived. That team was frustrated too but professional and went-to-bat for us back at the store. A different Geek did the final installation when the replacement arrived (belatedly), did additional installation of a FireStick and an old Panasonic DVR/VHS unit w/ aplomb and pleasantness.

You did a excellent job installing my new T.V. I would highly recommend you and your service to everyone. Thanks for a great job.

The Geek representative who set up my new smart television was excellent, as well as informative. The set up, as outlined in the new tv manual, can take awhile, and the Geek sped through it with ease, clearly having done this many times before. I have no idea how the average buyer can follow all of the enclosed instructions but that was not my problem. My tv was set up quickly and professionally, and that made me a very satisfied customer.

The GS Agents were awesome. They took their time and explained the process as ghe proceeded. They ensured the mumy wife and I fully understood the function of the remotes. They removed our old TV and took care of all the refuse. Except for the new TV it looked as though they were never here. Truly professional and friendly