Customer Ratings & Reviews

Carlos and JP are the best they made sure TV is properly set up picture, sound and alignment. If you're assigned these Reps.you will be in good hands with these professionals

The 2 agents who set up were fantastic! The took time to review and explain everything. They were great!

I highly recommend. when you make a big TV investment you want that equipment set up to supply the best image possible. Also, a DYI you risk making errors, and it's a more than 1 person job. Team on my set up was on time, professional and fast. Worth every penny. Nice people.

The Geek Squad were very professional and provided the TV set up with great service

Excellent work the geek squad was great put together my TV. stand did a remarkable job no#1 I would recommend them to anybody outstanding job

The Greek squad did a great job connecting to tv and phone.

The Geek guys that came were quick, efficient and very knowledgeable. They took the time to answer my questions and made sure that I knew how to work with the features that were new to me.

Set up guys were very professional and did an excellent job explaining everything. So glad we had Best Buy deliver and set it all up.

Everything went well I am happy with my purchase. The tv works fine

Couldn’t have asked for a more professional and considerate Geek Squad representative. Adonis was knowledgeable, efficient and thorough with the installation, set-up and useful advice on the proper use of equipment.

The installer was friendly polite and knowledgeable. He hooked up all devices and made sure I knew how to work everything

Geek Squad installers showed up on time, wore shoe covers so they didn't track dirt into my house, and got the job done efficiently and correctly, all of which I appreciated. Both installers were friendly and were happy to show me how the new TV worked and how to use the remote.

Set up my TV and removed old one. courteous and knowledgeable.

GeekSquad, Rick Guthrie (who has set up a lot of my electronics before), and Daryl Kmiec. They assembled my new TV stand, set up my TV, programmed my Logitech remote, and made sure everything was in harmony! Rick answered all my questions regarding my new equipment and was a wealth of information. I have a disability and Rick tweet my equipment to help with my disability. This whole outstanding team is out of the Crystal Lake store with Jerry Tabor the General Manager. I love my GeekSquad team! I couldn't be happier!

Excellent agent; knowledgeable, personable, accommodating; he was one of the best support people that I have ever encountered.

The tv wasn't mounted was put on stand But yes they got everything hooked up the 1st time and were great teachers on how to operate the tv!! Our original tv sterro stand was too tall so ee got a new one and while moving to other tv stand 1 hook up function wouldn't work so they came back and they got it working!! Both times did an aboutstley fantastic job both times and were great teachers and aboutstley awesome!! Super polite and very professional

Did a great job so happy I decided to opt for the install. TVs were too large for me to be able to hang myself

I purchased this TV after returning an LG 70". This TV is perfect. The picture and sound are great and it refreshes quickly. And it comes with a solid remote instead of the crappy light weight remotes that you generally get from LG. If you are a streamer and not a cable subscriber, this is the TV for you. Pair it with the latest Apple TV and a CAT 5 cable for theater style color and sound. No need for a sound bar!

The agent set-up my new tv. He was very knowledgeable and had all the necessary supplies for the installation with him. All went very smoothly. Thank you.

The team did everything they were supposed to do. They got the TV hooked up and explain to me how to work it connected it to my wi-fi system and everything works perfectly.