Customer Ratings & Reviews

the guys were great !! Knowledgeable and they hooked up my existing blu-ray player. No problem with anything they did. 10 out of 10 !!!

These guys were very knowledgeable and went out of the way to make sure I was happy and knew how to operate my tv.

The tv wasn't mounted was put on stand But yes they got everything hooked up the 1st time and were great teachers on how to operate the tv!! Our original tv sterro stand was too tall so ee got a new one and while moving to other tv stand 1 hook up function wouldn't work so they came back and they got it working!! Both times did an aboutstley fantastic job both times and were great teachers and aboutstley awesome!! Super polite and very professional

The purchase of the house brand 32" TV was changed to a premium 32" Samsung which I picked up at the Marina store. That Geek Squad install is awaiting Direct TV initiation. Previous Geek Squad work has always been the very best, and look forward to completing this project.

At first I was skeptical about having the Geek Squad install my 65” LG OLED TV! But decided to have them do the installation. Best choice ever, they were extremely professional and conscientious of my apartment making sure everything was done neatly and correctly. They had suggestions for my sound bar placement which gave me more stand space and better performance. They took their time explaining all the features and answered any of my questions or concerns, well worth the money

The Geek Squad tech set up my tv and walked me through the tv features and using the remote. He patiently answered all my questions and was spot on with his assessment of a streaming issue that I had been having. A very good experience.

While mine was a simple replacement with no mounting, I was very pleased with service from Raymond. Tv was replaced & set up with my service provider. Saved me a lot of time ,etc. (I'm elderly, slightly disabled, & not very tech savvy. Delivery was included with my Total Tech renewal.

Quick, efficient and pleasant. Every thing was taken care of

The squad set the TV up and connected it to direct TV. Before they left they had paired the remote and made sure I understood all the functions. Great guys, friendly and professional

installers did nice job, quick and easy and would recommend them.

Everything I could have asked for in the installation was represented in the service I received: the technician was knowledgeable, efficient, timely, and very pleasant to work with.

The best reason to purchase a TV from Best Buy was it is setup by their team. They we’re on time, courteous, spent as much time as necessary to make sure you were comfortable with your TV’s operation, cleaned up the trash and took it with them

Very pleased with the geek squad’s knowledge, professionalism and how quick they setup my tv

I've been so busy moving in and decorating, etc., etc., that I've barely had a chance to watch it yet. But, when I do get a chance to turn it on, the picture is Amazing for a smaller size TV.. I was convinced that I would have to buy a much larger TV to get this quality of a picture & detail. Can't wait to be able to have the time to watch several movies both streamed from Disney+, Pureflix, Sling TV and Movies on my Samsung Blueray/DVD Player on this Screen as well.

They agent were professional, very knowledgeable, worked well together and most importantly they were on time.

The team that delivered my 75in TV was very professional. The TV was brought up 3 flights of stairs, unboxed, and set up in less than 1 hour. Prior to arrival, Cortez, the technician, consistently kept me updated on the time he would get to my residence, calling me multiple times. Not many would be so considerate of one's time. Very happy!

We thought we could do the setup out of the box all by ourselves but turns out it was awkward. Not difficult to do but the size and thinness made us rethink our skills. We called and had the Geek Squad come and do it for us. Worth every penny! They even took the box with them to discard. Set it up and made sure everything was working right down to wing sure we could access all.

Geek squad (I think his name was Kyle) was great. He was knowledgeable about setting up my TV, tried an old antennae and then suggesting another that might work and then he set that one up on another visit. He actually showed me how to use more functions on my TV and being patient while i wrote the steps down. He didn't make me feel stupid for not knowing all this. He gets an A+ in costumer service!

Great service by installer. John was very knowledgeable and respectful of me and my home.

Due to TV product problems had experience with 3 separate Geek Squad teams. Can’t say enough about their service. Both teams and one single ‘Squad’ member were GREAT ! All were very friendly, courteous, knowledgeable, efficient, professional and patient (I’m told my questions and narratives tend to distract and irritate). I was amazed how fast and efficient they all were with the TV set up and with the technical aspect of connecting everything together. They impressed me ! These associates are definitely an asset to Best Buy. And to Best Buy’s customers.