Customer Ratings & Reviews

Install and instruction went very well. Both installers were very knowledgeable and helped me understand the details

Great service, very knowledgeable. Did an excellent job setting up the TV and programming the remote control.

The TV is fine, unfortunately Best Buy/Magnolia did not understand my condition with Direct TV connection through a WI-FI. The 4G processor requires a higher download speed in order to work efficiently. I would have bought an older technology OLED if I had know this condition. I would have expected my Best Buy and Magnolia sales representatives to have understood this condition and suggested an older technology with a quality picture. The Geek Squad techs were awesome. They mounted and connected the TV to all my equipment. They were TOP Notch.

Kept updated about time of delivery. Called when on way. Team was efficient and did comple ser up. Kept home clean.

Very easy process to get my big screen TV set up by Geek Squad techs. They are very helpful and answer any questions that may come to mind.

The gentleman, his name was, Philip was very knowledgeable was very helpful and very friendly and professional

The two men set up the entire system for me. They taught me the popular features. They were Very helpful.

the agents were neat, clean, and knowledgeable. They unpacked and connected the sound bar and tv quickly and answered all our questions.

Had this tv delivered to my parents house. My mom kept telling me how the agents were amazing and kind from beginning to end. Got them set up and showed them how to use everything.

I was impressed by the service. Arrived on time. Very professional without being stuffy. Courteous and friendly. Knew exactly what they were doing and got it done quickly and efficiently. Explained things to me and answered my questions. Left no mess behind.

The techs were very professional, efficient and friendly. They did a great job explaining everything and showing me what I needed to know.

Excellent service. The Service Technician was on time, explained what he was doing, and patiently provided instructions. As senior citizen we needed more specific guidance and the technician provided what we needed. We have Total Tech program and have never been sorry since the service is excellent and dependable.

Television wall mounting went great! I love it! Great to have in the protection plan!

The agent arrived ahead of schedule installed the TV and provided instructions to my 94 year old uncle. He was very polite and professional.

The delivery was wonderful. They took their time and explained all the features. Always good with geek squad

The agents (husband/wife) were prompt, cleaned up all packaging, and set up the TV and Roku remote. I was pleased with their electronic know-how and would definitely ask for Manada again on future TV install!

They were so knowledgeable and explained all information we needed to know. They were great!

The Geek representative who set up my new smart television was excellent, as well as informative. The set up, as outlined in the new tv manual, can take awhile, and the Geek sped through it with ease, clearly having done this many times before. I have no idea how the average buyer can follow all of the enclosed instructions but that was not my problem. My tv was set up quickly and professionally, and that made me a very satisfied customer.

The installation was fast and very informative. Any questions I had were answered before I even asked them. The installer was very professional and polite.

Josh set up my TV quickly and without a hitch. He clearly explained everything, making sure I understood each item before moving on to the next. Josh was professional and friendly; excellent demeanor. He moved the old TV out - which wasn't easy as it was old and very heavy; had to be moved out via the patio and backyard because it would not fit through the patio door leading to the inside of the house. Josh is top notch!