Customer Ratings & Reviews

Geek squad did an excellent job. They installed our new 75 inch Samsung TV, Sonos Playbar and Sonos Sub. They setup all the options on the TV and Sonos to be compatible with the other Sonos we had in the basement. They recommended we replace the HDMI cables with others we had in storage. Love the setup, picture is excellent, sound is great and installation was painless thanks to the Geek Squad. Plus all boxes. were removed! This is the first time we have used the Geek Squad and I was pleasantly surprised.

Our Geek Squad has to one of the best, if not the best. On time and on the A game.

Yes, and they did an excellent job. They were done quickly and cleaned up afterward. Helped me get it programmed for my favorite streaming channels and made sure they had answered all my questions.

As usual the agents who came out are so professional and knowledgeable that they really make me feel at ease and stress less. I truly believe and enjoy the Geek Squad coming to my house for all my technical problems.

The techs showed up on time, they were careful and courteous in our house and during the set up of our new tv. When completed they hides us through the personalization process and provided us with valuable visual aids to be certain we would get full access to all the features of the tv after they had left.

The Geek Squad men were absolutely wonderful in how they set up our new television, Besides that they informed us totally how to run the television and they were very personable.

The wonderful folks from the Geek Squad delivered and installed the new TV and also trained my wife and me on the new smart Sony TV. They even checked our bedroom TV to make sure it was working well, too. We love Best Buy and the wonderful Geek Squad!

We have had two different sets of Agents installing two big TVS on two different occasions. Aaron & Alisa, and Dean & Joe… WOW! Fast, efficient work, answering All our questions and Beyond! SUPER SATISFIED with BOTH TEAMS! Don & Sally Groters, Comstock Park,Mi. YEA TEAMS!

I love using the Geek Squad. They are professional, quick for set up and showing how to use.

I would definitely recommend Geek Sqaud to all my family and friends!!! I’m cheap, so I rather have us install our TV ourselves, but with this past experience, I am definitely happy with their service!! They were FAST, and careful, they took our old tv, did not leave any trash or empty box, they explained everything very well, and they had great personalities, super cool!! My husband and I both were absolutely grateful but their service!!

The setup crew were great. Showed me how everything worked and left a clean house. I would recommend and use them again.

The geek squad guys were great - they carefully unboxed our new TV and connected our media devices and cable box to it. They were patient with us as we asked lots of questions about the usage of the set and its capabilities. The geek squad guys also demonstrated and explained the features of the television and updated its software/firmware. They made sure we were satisfied with our purchase before leaving our house. We appreciated their prompt, polite, and friendly service.

Great service. Professional set up. Helped me understand how to get the best use out of my TV

Very informative men=set up quickly and answered all our questions.

Tech was very professional and helpful, he connected the TV and explained everything to me, and an added plus he was very pleasant, very satisfied with the Geek Squad

The agents put together our TV stand and set up our TV. They also set up a new TV and explained how to use all the components. Another agent came the very next day to set up a sound system and helped problem solve issues with an olderTV set up. Everything is working!

There are not enough adjectives in the English language to express my gratitude for the service provided for me by Kevin. Some may say my review is a little overkill. Absolutely not. Kevin was not only knowledgeable but courteous, kind, and patient. And believe me, with me, you need patience . He needs a raise.

The two Geek Squad technicians quickly set up my new TV including providing an HDMI cord when it became clear that I did not have one. They also were very generous in showing me how to use the remote and the various functions as this is my first smart TV. They answered all my questions and also suggested that if I needed additional help, I should get in touch with the Geek Squad 800n number,

I was so grateful I had this service. The tech was so, so nice and helpful, fast, knowledgeable and smiled with all my stupid questions. I will never be without this service it was so worth it.

The team that installed our television were both very friendly, knowledgeable and professional. They were through in the explanation of how the tv worked along with the features that it has. Also noticed that our router wasn't strong enough for the products that we have and was able to point us in the right direction for a new one, and was also a "Deal of the Day". Highly recommend!