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Customer reviews

Rating 4.7 out of 5 stars with 18768 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 18,768 reviews
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was set up as requested and the techs spent extra time showing us how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I chose delivery and setup. The agents were experienced and courteous. They worked quickly and made sure I was happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service. Simply the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who set up the TV were exceptional both as professionals and understanding "geeks" who explained everything to a layman like me in an understandable way. Cody et.al. are employees that make BestBuy the store I use and highly advise everyone to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was pretty simple for them to accomplish. I have Total Tech so let them do the work. Two installers came to set it up and they took away all the packing materials. One nice thing of them doing it is that they gave me a tip to make my viewing easier on the other TV that I had already set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice guys help to st it up. And explain how to ues it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!! Definitely 5 star!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend Geek Sqaud to all my family and friends!!! I’m cheap, so I rather have us install our TV ourselves, but with this past experience, I am definitely happy with their service!! They were FAST, and careful, they took our old tv, did not leave any trash or empty box, they explained everything very well, and they had great personalities, super cool!! My husband and I both were absolutely grateful but their service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Geek Squad installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough in explaining what he was doing and how do operate our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - Geek Squad brought TV, unpacked and installed where i wanted it. Wonderfully set and ready to go.. Beautifully fixed and checked to be sure it is working, remotes. Being able to speak into the remote for what I want to watch, WOW WOW!!! no need to hunt channels because of the remote availability. How sweet is that..Thanks GEEK....i RECOMMEND GEEK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert and Truman Geek Squad Techs yall Rock !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert and Truman was Awesome, these guys came in and set everything up perfectly and answered any questions or concerns we had, They made sure the TV was working at its best including the setting for the best picture quality. Keep up the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted / installed and connected all devices and made sure all worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a fantastic job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEPTIONAL GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided by the Geek Squad personnel was amazing. Not only were they able to re-install my OLED tv correctly but they also gave my home theater system a tune up. The technicians were extremely knowledgeable and answered all of my questions and concerns. If you are investing in a high quality tv or sound system, I highly recommend that you utilize the services that the Geek Squad offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the Geek Squad. They are professional, quick for set up and showing how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough great things about the set up team fast on time professional knowledgeable well with the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Total Way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were all on time, efficient and friendly. The experience exceeded all expectations. The agents were totally focused on getting the work completed in a very professional and relaxing manner, Having Geek Squad provide the delivery, install, set up and haul away is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his co-worker (I wish I remembered his name too) were great! They set up everything meticulously, went through all the settings and how everything works with me, and cleaned up and took away all the packing materials. My Standard Poodles loved them too! They even took an old subwoofer for me to recycle. Thank you guys! If I could give you a 10, I would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of the Geek squad came today and delivered our new 75 inch Samsung TV. They were extremely pleasant, very customer focused, efficient and professional. They went out of their way to ensure the old TV was removed, the new TV set up correctly and then showed me how to use it. Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for installation and setup. Installer on time, knowledgeable, friendly and install complete with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable and very helpful in explaining my TV and soundbar operation. They cleaned up after themselves and even left their business card for us if we had any questions in the future. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could remember the techs name but he did an excellent job! Very professional and answered all of my questions.

    I would recommend this to a friend
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