Customer Ratings & Reviews

Set up a 55 inch and 43 inch very quickly, cleaned up all the wires to make it look neat and shipshape. Demo to show us how to use both. Terrific experience.

Travis as the lead technician wanted to be sure to install our TV the way we wanted it, and solved the need for a wall mount by using the inner attachments so that it would fit on our existing stand which no one else at the local Best Buy store could confirm. They assembled the TV quickly and correctly and completed the setup faster than I could see what they were doing. They also removed all of the packing material and large box to save me from lugging it to the curb for Monday pick-up. They both were friendly, obviously enjoyed their jobs, and spoke clear English. They carted the old TV into an adjacent room where floor space was adequate and unobtrusive. They were a pleasure to have in our home.

Professional, quick, friendly, very knowledgeable and could answer questions quickly. Explained how it worked and got me going great!

Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

The young man was VERY helpful, extremely meticulous when it came to cleaning up, everything was installed and I was instructed in a very short time.

The agent kept me abreast of his arrival time and arrived as promised. He set the TV up quickly and showed me some of the basics in terms of fine tuning the set. He took the box and trash with him. The peace of mind of having BB set up a 55 inch TV for me was well worth it.

Very professional and courteous. Explained everything that was connected and were knowledgeable.

Two agents delivered my TV and set it up. They also moved the old TV to my basement and took the TV in the basement with them. Great customer service. They took the time to explain everything to us and explained the other services that are offered by the Geek Squad. Great experience!

The Geek Squad went over and above setting up our new Samsung 65 inch TV

Nick did a great job getting everything set up and ensuring the safety of himself as well as the furniture the TV would be placed. He went over the controls and made it look easy. I have used the controls and I have been able to pick and choose what I need. Now I am ready to go to the next level once my cable subscription ends in August.

Geek Squad explained how to operate my TV. Geek Sqaud is effiencient, friendly and fast at installing.

Set up team was awesome! They were on time, genuinely nice and set it up, showing me all the bells and whistles,

These people are and were Very informative and very professional. They were very prompt and the installation was very quick and done with ease and no mess.

Great team. They knew exactly what to do and went about the installation quickly and efficiently. They were friendly and courteous answering all my questions and made sure I i was familiar with the new remote. They made sure there was nothing left behind in terms of boxes, scraps and debrey .

We had a 3rd party contractor set up our 55” Samsung TV instead of the Geek Squad. We had no prior knowledge that it wouldn’t be the Geek Squad. Still, he did a good job in bringing in the tv , setting it up and showing me and the wife on the controls and remotes. The only negative was he wanted to log us in to our internet. We were uncomfortable with him doing that. We did it ourselves but he still wanted to watch us put in our router password. After he left, we changed our router password. Can’t be too careful.

Great team. Very helpful. Showed up on time and were very efficient.

I moved into a new home and needed 2 televisions mounted. Geek Squad members showed up early, was very friendly, was very professional, did a great job with the mounting with no damage to the surrounding areas in my home, and went above the service by cleaning up the area of work and even helped me install a feeder line into my wall to hide the cables! Thanks so much for all your hard work and this was the second time I’ve used Geek Squad for TV set up and would definitely do it again!

The Geek Squad Technician was excellent. He was very knowledgeable and professional. He answered any question posed and readily solved any problem.

Antiono is the best. Everything works just fine. Clean hook up on all my stuff and tested everything and showed me how and why to use the controls.

The agents arrived at the stated time. They knew exactly what to do and went about theirr business with a very pleasant manner and left everything clean and proper. Answereed all my questions and explained everything as they worked. All and all a very good experience.