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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad agents were very kind and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents were absolutely warm and inviting. They had good conversation and were friendly. They did a very good job of safely installing my tv and talking me through its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent.He connected all of my devices to the new tv.He also cleaned the entire area and disposed of the materials in my recycle bin! He was very friendly and worked very efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Response to Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been and am very pleased with the fast service that is provided by the Geek Squad. They are always attentive, listen carefully to the issue and then go about and resolve it with seemingly little effort. Things get fixed very fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Geek Squad came in, hooked it up, made a few adjustments and a perfect picture instantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job quickly, were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech install of LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job removing the old TV and DVD system, and installing the new TV to the cable system. He also programmed both the LG and the Cable remote. And since we were new to Smart TV's, showed us how to access the apps and the various settings on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, great picture, very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was fast by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and set it up all the way. Also cleaned up the boxes and removed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad explained how to operate my TV. Geek Sqaud is effiencient, friendly and fast at installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience: installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland from the Geek Squad completed a great installation, answered all my questions and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV and made it easy for me to work. This was the first Smart TV I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were on time, friendly and very helpful. They made sure we understood how to use everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installer but a bit pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did great work in very little time. The only reason I gave the service 4 stars instead of 5 was price. At this rate the Geek squad is at least $100.00 per hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly in a timely fas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and installed my TV, sound bar and wireless subwoofer. They did an excellent job and the picture on my TV is out of this world. Thank you so much for that amazing staff and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AGENT DID A QUALITY JOB , THANKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a quick and professional set up of my new TV and soundbar. In addition they advised that an item I purchased was unnecessary, so I got a refund. Along with giving me good operating tips, they were in and out with minimum fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection and set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our large TV was set up with two geek squad members with easy explanation function of new big TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth the fee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up my set and gave full instructions on how to operate. I was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RUBEN OF THE GEEK SQUAD AS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer RUBEN was awesome. He was very knowledgeable and took time to review things with me. He was a Geek Squad Employee which makes a big difference. I have had a sub-contractor come out...no go. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installion was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the Sony tv. They stayed till the tv finished updating. They were a big help.

    I would recommend this to a friend