Customer Ratings & Reviews

Once they arrived the service was Great!! They knew exactly what they were doing, and Boy were they fast!! Can’t be more happier.

the squad came in and set up the tv and sound bar, then they cleaned up the trash, great job!

The two Geek Squad agents installed my TV quickly and explained everything about it. They even told me my Comcast box was old and that I should take the old box back and get the newer model so my picture would be better. I thought the picture was great and when I got the new box it was even better. It’s too bad Comcast charges so much and then can’t notify you when they have upgrades. Thanks to the Geek Squad my picture is even better than I could have imagined.

Geek Squad member Cecil provided excellent service. He was congenial and knowledgeable. He answered all our questions. Thank you for sending him to install our TV.

The techs did an awesome job setting up my new television and made sure everything worked perfectly.

Geek squad set up my tv so that I don’t have to make any adjustments. They arrived early and were finished with everything quite quickly. They cleaned up everything and hauled away the box. Very satisfied.

Excellent, professional, timely, and informative service! I learned a great deal from the Geek Squad team during the installation and set-up process, which has given me a greater level of enjoyment from my new TV - Thank you!

Agents were fantastic. They were polite, efficient, and offered help if I had any questions.

The Geek squad guy’s came when they said they would, unboxed our TV and set it up. It only took them about 45 minutes and all during the time they were here they were very professional and explained everything they did. Very glad I had them do this for us.

Preston was excellent. Carefully set up my new tv and remotes.

The Squad assigned to me called the day before to set up installation time and get pre installation needs addressed before coming out. My 2nd call was to let me know they were on the way and was actually before time. Upon arrival they removed my old 60in and installed the new. Watching them set up the new set and make remotes compatible assured me I made the right decision to have the Geek Squad set this up. Very professional agents were worth every penny.

Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

The Geek Squad set up my New TV within 20 minutes. They were awesome and very professional. However, what I was charge $199.99, for 20 minutes was quite high. That's $10 per minute!

Professional and quick. Arrived on time, explained the set up. Good customer service.

Paying for the setup on this was well worth the money. I didn't have to mess around with cables or settings they knew what needed to be done and went over how to use made this more enjoyable experience

My TV was mounted & connected to all my devices in a short amount of time.

We were lucky to get the Geek Squad Tech that came to hook up our beautiful Sony Bravia 4k Ultra HD TV. He was well groomed and slipped on cool Geek Squad shoe covers without being asked to do so. He got right to work, making sense out of the knotted mess of cords behind our old TV, quickly and professionally hooking everything up. When he turned the new TV on the picture was absolutely gorgeous. He explained the features and remote and how to use it. I would highly recommend the Geek Squad to everyone, I'm happy we did!!!!

The agents arrived on time, They set up my TV quickly and explained the TVs features and how to use them. They were professional, knowledgeable and very nice. I would recommend Best Buy and the Geek Squad.

The agent was professional and quick installing in tv and connecting to cable service. Also very clear and helpful in explaining the new tv screens and remote. Highly recommend the Geek Squad based on this agent.

The guys were on time, answered all my questions, showed me how to navigate through the different features of the TV and the remote. They were very nice to a little old lady and very helpful. They worked well together and efficiently unpacked my new TV, hooked everything up, packed up the old TV and left after answering all of my questions and helping me access and set up Amazon Prime and Disney+. Great service in my book.