Customer Ratings & Reviews

Installers were careful with home theater connection to NEW LCD

The Geek Squad technician quickly set up the tv and was able to connect the wifi. When it turned out the special headphones that had previously been used on an older tv needed a converter from analog to digital to connect to the optical audio output on the new smart tv, he searched the web to find the necessary items, a photo of them and explanation. Through his great help, the (very good) headphones soon were connected and worked perfectly

We were extremely satisfied with our in home installation service. The technician exceeded out expectations with the time he took with us and the deep knowledge he had with the product and it's operating system.

I was most happy with the service I received from the Geek Quad. The guys were very professional. I had a more complicated set up than most and they knew how to handle it, and did listen to me when I told them how I wanted it hooked up. They then made sure everything worked and that I knew how to work the new product. I would definitely use them again.

They set up the TV and did all connections and made sure everything was working properly and explained the remote and The TV functions . They were excellent and did everything much faster than I would have. Highly recommended for non techies like me.

The two people that came to set up my TV, were professional and polite. They knew exactly what they had to do to hook it up. They also turned it on to make sure everything was running properly before they left.

I was very glad that I choose to use the Geek Squad service. The service person showed up on time and gave me a twenty minute notice. I really like the online communication and their set up was extremely quick. When I checked the set up, the wires in the back of the TV were all organized in a very neat fashion. They programed the TV and set up the remove, as well as showed me how to use it. Great Service.

The agents took the time to instruct me and answered all of my questions, like I wasn’t bothering them. And left his number if I have any questions down the road.

The installer came to my home for the TV installation on a stand. He was on time, courteous and very professional. He made sure everything was in working order before leaving. I was very satisfied with the experience and highly recommend Geek Squad.

Very knowledgeable and did a great job setting up my new TV and Printer

Delivery was on time and set-up was completed in less than 15minutes. The Geek Squad agent cleaned-up the entire area and thanked me for my business. Plus….totally pleased with the TV purchased.

Josh and his helper with Geek Squad were terrific with the installation and set up. Ashley in the Willowbrook store was most helpful in guiding me to make the best purchase decision for me.

The agents connected my TV all devices and made sure the remotes were synced. They set up the soundbar as well. They answered all of my questions, so I felt confident I could work it all after they left. I recommended the Geek Squad to a friend and they were also thrilled with the service.

A setup was required due to the size of the TV. The installers arrived on time, were respectful and knowledgeable, and responded to all questions and requests in a timely and accommodating manner. Well worth the charge.

The tv was installed and connected very quickly. Installers were terrific. They answered any questions we had and were very knowledgeable. They knew that we needed extra help because we were not tech savy.

Mike and his co-worker (I wish I remembered his name too) were great! They set up everything meticulously, went through all the settings and how everything works with me, and cleaned up and took away all the packing materials. My Standard Poodles loved them too! They even took an old subwoofer for me to recycle. Thank you guys! If I could give you a 10, I would!

The agent set up the tv and did a wonderful job of explaining how the tv worked. He set up all my apps for me. Disposed of the huge box the new tv came in. He made sure I knew how to work all the controls before he left. I was very impressed with this.

I had a 65" Samsung Q tv installed. The technician was very professional. He came into my home with a mask. Set the tv up. Connected it to my internet and cable system. He also set up all the right settings for the picture to be perfect. The tech also spent time with me explaining what I need to know to operate my new purchase.

The Geek Squad recently installed my new TV and made the connections that were needed. They were very courteous and professional. All my questions were answered. The next day I had a problem and my call was returned promptly and the problem was quickly resolved. I was very pleased with their service and highly recommend them.

Very happy with the Geek Squad service. Install went quickly and no problems. All my questions answered by the installer and I would recommend the Geek Squad.