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Customer reviews

Rating 4.7 out of 5 stars with 18768 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 18,768 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD is lucky to employ TOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was the best installer we have ever encountered! Professional and friendly but very thorough with all aspects of the install. Answered questions , Gave recomendations which we instituted with great results. Respected our home and took all trash . Thanks Tom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job setting up the TV, Soundbar, rear speakers. They were very neat and courteous. They went over the instructions for the TV and gave me hints on accessing the Apps that I have included on the TV and how to add new ones. They also set up the new speaker stands that I also purchased from Best Buy. I would definitely recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and on time. My new TV was up and running in short order! They put it where I wanted it. Took the old one away along with all the old cords etc. I was happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job of setting up my 2 TVs. They were very knowledgeable and extremely polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly, polite and professional, team whom I would like to have back any time to do another installation. Makes you feel like you made the right purchase with the right company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional crew and install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs communicated prior to and the day of delivery. They answered all our questions politely and professionally and showed up well within the estimated time. They set up everything quickly and explained the entire process as they went. Very happy with the entire process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gene

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents put my stand together and then my TV, They knew what they doing and had them together in no time. Then they set my TV set up and stayed to make sure everything worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad polite andceffucuenr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is well worth the money. They will set up Flat Screen TV'S, Soundbars They will program everything and make sure everything is working properly. They will assist you with any questions you may have of all your entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech rep was on time, he assembled the equipment as required and took his time explaining to my parents how the system functioned. He answered all of their questions in plain easy to understand language and removed all of the shipping materials and the old equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous at first about having someone come into my home but after they arrived and started working I became totally at ease. They really knew what they were doing. They were helpful, knowledgeable and answered any questions i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took the time to instruct me and answered all of my questions, like I wasn’t bothering them. And left his number if I have any questions down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the TV from the box installed the stand and put the TV in the place that I requested and then they set the internet up and went over with me the basic use of the controller and settings. They were very through with my set up. When they were done they cleaned up any mess they made and removed the box the TV came in. Job well done Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never paid to have someone hook up my new tv, but since the service was free I tried it out. I was extremely happy with the service, they called ahead of time and were even a little early, which was great so I wasn't waiting around all day. Now that I know how great the service is, I would pay for it in the future. So much easier having someone else hook it up in a short period of time, as opposed to me trying to figure it out and spending two hours doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service. Install went quickly and no problems. All my questions answered by the installer and I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was just great!! He took time to set everything up and answered all my questions,. We did have some problems setting up the apps, but he was very patient. Thank you for the excellent service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin is my hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was my geek squad contact for a television install and as far as I am concerned, the man deserves a promotion and a hefty raise. The man was obviously knowledgeable and very patient with an un-technical old guy (me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thexset up was great. They were on time professional and cuteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were Great! They set up my TV and connected my devices. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough about the service that Nick provided. He hooked up all my equipment, programmed the Harmony 665 so I would have 1 remote to control all equipment (instead of 4). He adjusted all the settings, routed the audio through my Bose system, and wouldn't leave until he had answered all my questions. Knew his stuff and very thorough in explaining what he was doing.

    I would recommend this to a friend
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