Customer Ratings & Reviews

Best money I have spent! Geek Squad unpackaged and mounted the new TV and moved and mounted my old TV. Professionals all the way!

Sorry but your men were unable to set up my new TV remote properly and left me having to use three different remotes in all to operate the TV! Still haven’t been able to access RCN voice control on any remote! The Nerds didn’t provide sufficient overall operational instructions for the new set either! And I was never shown how to even adjust the “screechy” sound quality! Nice enough guys but very disappointed in their work. Furthermore, none of the Geeks or the Best Buy store staff provided direct phone numbers and when I called the number they gave me it went to a Corporate person and not anyone whom I worked with and who knew my “case”. I am now having to bring in RCN/Astound on my own!

Greg and his helper were very knowledgeable, clean, and efficient! They connected and set up our new tv, sound bar and dvd. They gave us helpful tips, too!

I love my i phone watch. Very comfortable and easy to used

The agent it is the best instalacion very fast and nice

Easy set up, great picture, good quality! This was a gift for my husband and he is very pleased with it!

They took their time, didnt rush and made sure everything worked right. Great job!

The boys helped me in everything I needed, it was great.

The manager at the store was helpful in signing us up. The installers called before coming . The completed the setup and cleaned up all mess and answered all questions.A Great effort by all

Updated through the whole process! From ETA to end of setup. Only complaint is there are extra holes in my wall. They used the old mounting hole as a guide initially instead of using a stud finder. Good thing it’s covered by the tv.

I had Geek Squad come and install my OLED 65” tv and all it’s components They were the BEST I recommend them to everyone

They unboxed, set up, connected to cable and internet. Very professional.

Great color, great picture. Xxxxxxxxxxxxxxxxxx. Xxxxxx

The young man that helped set up my TV did an amazing job. He called ahead, showed up on time and set my TV up with no problem.

The people were extremely nice but the TV was damaged. Green fuzz all over the screen when I turn it on.

The agent did well hooking up my newly purchased components but left me no hookups for my DVD player; wires all over the place; and even cut the wire to my old Bose system.

Great geek squard service, patient, answers all our questions.

I could not have asked for better professional help. Besides getting the job done in a timely fashion they we’re courteous, kind and a wealth of information.

Perfect installation of the tv great customer service.

On time. Efficient. Professional and very courteous.