Customer Ratings & Reviews

Overall, I had an easy setup requirement - it went on a TV stand that he had to assemble - no wall mounting. He turned on the TV and did the basic setup to get it going. All the basic steps were mostly complete with minor things left off but no big deal. I still had to spend time on my own to adjust all the picture settings and among other things to truly complete the setup. I would say if you are dealing with a big TV, then do the service, unless you are big strong guy and not planning on any fancy mounting.

The installer called ahead of time to let me know he was on his way. Once there, he unloaded and installed the tv and sound system very quickly and made sure I understood how to control both. Very nice and polite!

The technicians were very professional and knowledgeable. They unpacked and installed my TV in a manner of minutes which included the WIFI. They went over all the functions of the TV. They answered all my questions which left me with a quality product. And, they hauled my old TV away which was a help to me. Overall, a great experience with the technicians!!

The Geek Squad crew were very professional, very knowledgeable and simply made the set up easy. Then they took the time to show me how the new technology works in a way that was easy to understand and remember. Then they clean up and hauled the old euipement/baxes llt.

The crew of three arrived to install my tv. I was immediately informed the cost of $199.00 only included delivery from store to house and taking it out of the box and setting it on a dresser. That is certainly not what was discussed at the time of purchase. I need the tv to be installed on the wall same as existing tv. The arrangement was to take old tv down and install the new one. I had to pay additional money which I disagree.

I had a 77 inch TV delivered. The two technicians were very precise and professional. I had to buy a separate stand because the TV did not have one. The stand lacked hardware, but the technicians had extra in there bag which they use. They got the job done and did it well

Purchased Geek Squad delivery, installation and setup for LG C4 OLED 55" TV and LG SC9S soundbar. The technician was very knowledgeable in the setup of both the TV and Soundbar and explained the setup to me as he completed each step. He demonstrated the TV/soundbar and assisted in getting a my apps setup. And he also setup the remotes for both the TV and my COMCAST dvr - and taught me how to avoid the annoying aspects to the LG magic remote. Can't say enough about how excellent he was in communicating with me and getting my new system setup.

The geek squad tech was excellent. Explained everything and connected everything quickly and perfectly

I had a great experience with the Geek Squad's free TV installation service. They arrived right on time and did a very good job. The team carefully measured everything to ensure the TV fit perfectly in the living room. They also made sure the TV was working properly and updated with the latest software. What I really appreciated was that they cleaned up everything afterward—taking all the boxes and styrofoam with them—so there was no mess left behind. Overall, a smooth and professional service. Thank you, Geek Squad!

The young man, who did the set-up was knowledgeable, professional and personable. I had been disappointed with Geek Squad in the past, but he redeemed them!

Dennis and Ricardo were excellent. They were on time, communicated well and did a great job quickley.

First OLED and will never go back to regular LED again. Wide angle sharp focused picture. Deeper blacks and vibrant colors. Game play with ray tracing playstation 5 is superb. Had Geek Squad deliver and setup. Worth the cost.

The Geek Squad from BEST BUY is terrific. Not only did the technician show up on time, but was so efficient my new tv was set up in less than 30 minutes. It would have been even faster if I hadn’t asked so many questions which he answered so that I understood his answers .

I think we got the best agents they have. They set up everything TV Sound Bar Cable and DVD. They were professional and very neat and accommodating. They took they time to make suggestions and set up everything perfectly They went over every remote and function with both of us. Having them do this was the best decision

After previously buying and setting up tv with another vendor, discovered operating system wouldn’t function, and we had to find a way to get tv back to seller ourselves. Having learned our lesson we bought same tv at best buy using their home delivery and set up. They set tv up efficiently, and connected all external devices and remotes to work with it. The only thing they couldn’t accomplish was getting our old sound bar to work with it. We found tv sound adequate, but you should investigate whether your sound bar has proper connections, or just buy the one that goes with it.

Three Geek Squad agents arrived and quickly, neatly and efficiently installed my smart TV, receiver and DVD player, and made sure to clean up afterward and haul away the boxes. They even removed my old (and large) projection TV and carried it down the stairs to the garage for me. They were very courteous and professional and I was very happy with their work.

They showed up as scheduled, they were very quick, they were very knowledgeable and completed everything in a timely manner. They were friendly and respectful of my home. They provided excellent service. Great service from them was much appreciated.

The squad guys showed up on time, went about their work applying their experience to programming the Comcast remote and cleared the box when done. There was no way I could have done this with only my wife helping. They definitely had the experience to get this job done professionally.

Geek Squad Agents did a great job installing and setting up the TV. They spent time with us making sure we were able to maneuver around the TV stations with the remote.

I appreciated having experts install and integrate my several new pieces of equipment. They were fast, detailed, with good knowledge and were excellent teachers as well. I was left fully operational with good instruction to be able to use my system independently. I also appreciate their leaving a troubleshooting number to call were I to need some coaching. I would use this service again!