Customer Ratings & Reviews

Joe and Mike did a great job! Showed up on time, put on gloves and masks, wiped down box, all to minimize contagion! And then they proceeded to geek out and install the sob. Works great! Thanks guys!

This is a quality The picture is clear and the sound is great. The remote work like a dream and the instructs can

The agents set up my new Smart TV (replacing a ten year old one that was not so Smart!). They connected to my cable and streaming services. So much better than trying to do it myself!

We paid extra for the setup of the new TV and movement of old TV to another room. Good thing we did because the setup crew also added our devices such as our Blu-Ray player and Amazon 4K Fire Stick. They also made sure our connection to the COX TV subscription service worked fine and that all these items were added to the new TVs main menu with their proper names. They made sure we understood how to select what we wanted to watch! They usually remove the box the TV comes in and it’s packing material. We asked them to leave box and packing. for us to keep. They then cut a few holes in the box and made straps so this large box would be easier for us to carry! Very helpful and thoughtful of them! What a great job this crew did! Five Stars!

The delivery and setup team was a sub-contractor stationed 70 miles away. They were punctual (within 10 minutes of the scheduled delivery time), very courteous, skilled, and a pleasure to work with. They carted off the boxes and had the television up and running in less than 20 minutes. Great crew!

This is my second experience with the Geek Squad and both times the service has been outstanding. The installation was flawless and the explanation on working my setup allows me to use everything with ease and confidence and I am not tech savvy.

It was well worth spending the extra money to have it set up. It would have taken me hours to get it connected to Fios and discover all the features on the new TV. The two technicians were fast, efficient and polite.

I've used Geek Squad service many times and they always do an excellent job. They are knowledgable of the products they install and always make me feel comfortable using the product before they leave. They were careful to bring my new television in and made sure they didn't knick my furniture. They disposed of all the packing materials and set up the television in the location I wanted.

The agents were so friendly hooked up my tv and Blu-ray with such ease. They definitely know what they doing . Answered all my questions. So knowledgeable.

The GS team did an excellent job of installing my new TV. From unpacking to cleanup, they were professional in every way. This is the only way to go.

It was great to have Geek Squad set up my TV & go over the features. They hooked up my bose also for the sound & DVD player. They were quick & thorough & when theywalked out i was set to enjoy & relax. No stress of setting up a new system. Yay!

The two technicians who set everything up were friendly and professional. They took the time to walk me through everything and made sure I understood it. I am completely satisfied with the services they performed

What a beautiful picture in my new Samsung 70” !!!!! The picture is perfect. The installers were quick and on time! Thank you Best Buy You can’t get any better than that

These 3 guys were great! They knew their stuff and were so friendly. They installed the tv and showed us how to work it. Cleaned everything up. Knowledgeable and professional.

Sound is great, picture is great, all the inputs wanted & easy setup and customization. Insignia brand + FireTV is an outstanding combination. And my Best Buy/Geek Squad installer was EXCELLENT. I couldn't be happier!

Having Geek Squad set up our new smart TV was the smartest thing we could do. Having the tech here enabled the TV to be set up in a fraction of the time. He demonstrated how the TV functions, especially since we are not gamers and do not have streaming services. He set it up to default to our Spectrum service and even took all of the packaging back with him. Very appreciative for this service.

The agents unpacked our products and installed them in a timely manner. They even connected out TV to a stand which we had purchased separately. They took the boxes with them so that our house was free of recycling. In addition, they gave us a breif demonstration about using our Smart TV.

Both technicians were very professional and helpful during the delivery and setup of my Bravia 9.

The agents were so helpful, and they went way beyond what they needed to do. We have a Harmony remote, and we wanted it to control everything rather then the TV’s remote, because we are technically challenged. They spent a lot of time syncing all the functions to our Harmony remote.

the agents connected the tv and sound bar, they were experts, courteous, professional and experts