Customer Ratings & Reviews

Agent drove two hours through snowstorm to deliver and set up 50” TV. Above & beyond the call of duty. Pleasant, professional, on time. All representative of usual Geek Squad service. Thank you.

Picture is excellent... apps load easy! Easy to use!

They did a Awesome Job. The crew was well matter, and very helpful in getting everything up and running including programming the dish network remote. That alone was a great help.

I bought a 65” TV and I could not have physically set it up myself. Being able to get it delivered was not only helpful … it was a necessity in my case.

Very happy great guys. Gave me his phone number if I needed help later

Hello, the dealing was excellent. The TV was changed twice due to damage to the item during shipping, but the customer service was more than wonderful. Now I have this TV. It is good and the service is good. I thank Best Buy a lot for their concern for the buyer and they were trustworthy.

Great Install For My TV, Agent Who Helped Set Appointment Very Nice, Tech Who Installed Very Nice And Helpful, Explained To Mom, How To Operate

The two Geek Squad agents assembled my home theater system and all its parts after everything had been disconnected and moved to the long kitchen counter for a new wood floor to be installed! Couldn't have done it on my own. Geek Squad is invaluable to me!

Geek squad came and put our tv stand together, installed our tv, set it up and explained everything to us.plus they removed the old tv and cleaned everything up.

Zack went above and beyond to get my tvdelivered after a mixup with bad packaging. He and his team are amazing

Zack and his assistant did a Great Professional Job for us with the Delivery and Setup of our new Samsung 65" TV with our new Samsung HW-B650/ZA Soundbar. They called to inform us of the delivery time and were ONTIME. Setup everything, including our existing Samsung DVD Player and explained everything and answered all of our questions. Zack even left us a business card with his phone number and told us to call him if we have any problems or questions after he left.

This tv has a great picture and we absolutely love it!

Installer was awesome, called 15 minutes before arriving on time, explained what was going to ahappen, and did an outstanding professional job of installing the wall mount and TV. Looks amazing! He cleaned up the site, leaving it spotless. Looked like he was never there!

Gerk Squad were very professional, quick & informative!

Perfect size,, great picture… Looks great in our living room

Absolute amaizing tv the technician set it up for me and i also bought the antenna

I am enjoying my 55 inch Samsung TV. Owen at Best Buy in Flowood, helped with my purchase. Owen told me the difference in the TV’s. Owen was very knowledgeable and did not mind taking time with me to be sure that all of my questions were answered. With that information, I then decided to purchase my TV. When the Geek Squad came, they connected my TV to my internet and set everything up. They took away my old TV and stand.

Chris set up my TV and sound at quickly and efficiently. He then spent time with us explaining the functions of our system.

The technicians solved some horrific problems for us. Our surround system was disconnected and we had multiple connection issues because of DiskTV and DSL internet. The photo shows it wasn’t a straight forward connection. They solved every problem, and now we have a great picture and surround sound! Not only that, our Sonos system was malfunctioning (a reflection of the Sonos brand’s mix of incompatible devices)—the techs also solved that for us and explained it all in simple enough terms that we understood.

They setup my new 75 “TV and haul away the old with ease.