Customer Ratings & Reviews

Very service oriented and pleasant to talk to. Offered suggestions and very prompt w/their work. I would recommend to friends to buy from Best Buy because the service is great.

The 2 men were prompt, professional and courteous. They removed my big old tv , moved the stand , unloaded the new set , set it up and connected it all very quickly and showed me how it worked and answered my questions.

The agents mounted it perfect. Rrally have enjoyed it

He was a few minutes late but they called and let me know this was going to happen. When he arrived he went right to work on the installation. He was very friendly and knowledgeable.

The agent connected Tv and it worked for a dsy or so then didn't work right. On ph with 4 or so Best Buy & Geek Squad-- sent to Samsung tech 1 time. Finally Geek Squad reconnected not with cable but with HDMI2. Tv never turns on same way & is frustrating to use. Picture is good, sound quality is ok. Like Samsung TV - 3 one.

I bought my television and stand before moving into my apartment. I knew I would need (want) help getting my furniture put together so I included that when purchasing my items. The people Best Buy hired kept me informed of when they would arrive the day of the appointment. They were almost as happy as I was when they noticed how easy the stand would be to put together and it was put together quickly. They went above and beyond by hooking up the TV to my spectrum box (which also arrived that day) plus the internet modem and blu-ray player. They programmed everything into the remote and made sure everything was working properly. They did an excellent job and I would have them come back if I needed more stuff put together.

Really awesome experience! Couldn’t be more happier with the service and professionalism of this geek squad member! Quick, friendly and professional! Thanks!!

The agent mounted the my TV within minutes and was very friendly and professional.

Unboxed and set up the tv to my existing system. Adjusted height and also connected to internet and updated software.

They came out to install 2 wall mounts for my TV's. They were very professional, knew what they were doing, easy to talk to and very efficient. Thank you Geek Squad for a job well done. Sincerely, The Keating's

The technicians arrived on time. They connected my tv and set it up with all connections in about 30 minutes. They were very professional, and knowledgeable. They asked me if I had questions which they answered. Would recommend if you need this service. I am a senior citizen, and the service was beneficial for me.

The w workers were extremely efficient as well knowleable and very informative to help us grasp any new info that we needed. There was no hesitation about what or how to perform their job and they acted “like our kids”…helping us understand the process of usuing the new tv..remote and channels! GREAT JOB!

Tv has been great installation was a smooth process

The Geek Squad gentlemen who installed my 75 inch TV did so with amazing speed and knowledge. As I have a hearing problem, I have a blue tooth device that brings the sound right inside my hearing aids. The new TV presented a bit of a problem hooking up the ComPilot so that it could function properly. The lead tech said no problem, hustled over to the store, and brought back the necessary connectors in a flash so I had sound while the TV was muted thus saving my marriage from an annoyed wife who watches on her TV without the annoying sound from mine.

Delivery and installation were seamless. Agents were knowledgeable and ensured I know how to operate the remote.

Geek squad is the best the agent was great, he set up theTV made sure cable was working properly with remotes and our sound system was on point. Enjoying ourTV without the hassle of trying to set it up ourselves.

Geek squad was great. They installers were professional, made me feel at ease. They completely setup the TV by going into the menus and choosing the best picture quality based on my answers to their questions. I really appreciate Geek Squad because I prob wouldn't have gotten the quality of picture on my own.

The geek squad was very efficient and professional. I was particularly impressed that the installers explained to me exactly what they were doing and why.

The tech was very professional. Took the time to explain how the tv worked. Set up the Roku device also.

The two Geek Squad members were on time, friendly and efficient. They were knowledgeable and set up the TV quickly and explained how to use it. They even hooked up my speakers to the TV for better sound.