Customer Ratings & Reviews

Professional, courteous, efficient................!!

I was able to take advantage of the holiday pricing for this service. I am glad that I did. I didn't have this service when my first tv arrived damaged. I made sure to get it when I ordered the replacement. It may not like you don't need it, but think about 'white glove' treatment. The peace of mind was worth it. Plus, it was part of the overall plan with additional benefits.

On time and courteous. Knowledgable and fast. Excellent alternative to self install for older people. Especially for a tv this big.

The Techs were very professional in delivering and setting up the new TV. Extremely knowledgeable when I had questions for them.

We opted for Geek Squad service over sub-contracted installers and are so glad we did! Our “Geek”, Mike Green, was so friendly, courteous, and knowledgeable about our new TV and how to hook everything up! He was so careful getting the 65-inch TV out of the packing! He set up our cable system, the remotes, and the separate sound system and took his time explaining things so we understood (we are old, lol!). I will always use Geek Squad from now on!

Agent called and confirmed the time they were coming .Brought the ty and assembled it here. Placed it on my cabinet and connected everything up. Programmed my Dish remote to operate the new tv. Carried the old tv out and put it in back of my suv. They were very professional and polite!

Our Geek Squad representative did a fine job in the set up procedures, answered all the questions we had and made sure we knew how to contact Geek Squad with other questions, later on.

My TV was fixed today, 1-22-2025, and is working great. He added several channels that Sprectrum is including for free.

My TV was installed correctly and works fine. The tehnican was friendly.

Christian was very knowledgeable and arrived on time. He explained how YouTube tv worked and made sure I understood how to find it in the apps. He also said if I had problems with tiling, it could be we would need a new modem because I was still using the one from Spectrum and I had 3 tvs, an Alexa, a Ring doorbell and my phone all on it.

Rep hooked up our new TV and Sound bar. Knowledgeable. Friendly. Personable.

The Geek Squad installers were excellent! They set our tv up and showed us how to operate it!! They were very knowledgeable and helpful!

Chris was excellent at setting up and programming my new set. He was thorough at explaining features new to me and made sure I was comfortable using them. There was an issue with my wifi and he problem-solved until he found the solution. He was patient and knowledgeable.

Two Geek Squad members installed out new TV and connected our existing soundbar in a professional and courteous visit. They also assisted us in learning the remote and connecting with outside streaming services .They were very polite and took the time to make sure we understood their installation and walked us through the setup.I am very happy we used them in this process and would repeat if another setup for another unit was needed.

Great picture, vivid colors, easy to use. I purchase all electronics at Best Buy! Love the Geek Squad to. This is the 3rd time I have used them. Knowledgeable funny friendly and fast.

The geek squad is always so courteous, helpful, and knowledgeable and were able to get all our new tv connected to our older receiver and surround sound system along with our record player and CD player (yes, we still use those) in a short amount of time so that we did not have to learn a lot of new technology.

The team came and set up my TV to my liking. They showed me how to work it and all the special features it has. They took away the old TV which a key reason I got them. They cleaned up everything and took away all of the containers.

Matthew J. Myrick and Gemel Phillips These two men where excellet at explanning all information about our new TV as well as trouble shotting an issue with our internet connection. These two professionals were able to inform us to contact our internet provider to touble shoot an issue on the providers end. They were very kind as well. Thank you both for a job well done. Sincerely, John and Marie Heim

Exemplary tech service. Attention to detail. Friendly, knowledgable, and setup to end was very quick. Explained how to operate remote, showed how to access different features of the TV. Removed all debris, boxes, wrapping...etc. Absolutely recommend!

Tv Connect by Geek Squad was excellent, the installer was very knowledgeable and set up all necessary passwords and setting on my new TV.