Customer Ratings & Reviews

Agent called and confirmed the time they were coming .Brought the ty and assembled it here. Placed it on my cabinet and connected everything up. Programmed my Dish remote to operate the new tv. Carried the old tv out and put it in back of my suv. They were very professional and polite!

I did not have them mount TV. Liked it on my new TV stand. Hooked up TV, put new wire on my tv got my Comcast up and running in no time.

Chris was excellent at setting up and programming my new set. He was thorough at explaining features new to me and made sure I was comfortable using them. There was an issue with my wifi and he problem-solved until he found the solution. He was patient and knowledgeable.

Jose did fabulous job of fixing my 75 inch Sony tv sound problem. He took a problem that had Dish and others shaking their head. He even fixed a language problem that he had not seen before. It took a lot of ingenuity on his part to fix a Spanish language intrusion problem that had a lot of others shaking their head and saying they didn't know. He took the problem one at a time and got it done. I admired his professionalism and CAN DO attitude. He made every penny spent on GEEK Services seem a hell of an investment

Great workThe Geek Squad service at Best Buy offers a comprehensive tech support solution that's both convenient and reliable for customers seeking assistance with their electronic devices. Whether you're dealing with a problematic laptop, a stubborn software issue, or setting up a new home entertainment system, their team of knowledgeable technicians provides prompt, courteous service, ensuring your tech woes are addressed with expertise. While some may find the service pricing on the higher side, the convenience of having a one-stop solution for tech support, combined with the peace of mind that comes with professional assistance, makes Geek Squad a valuable resource for many. Their ability to troubleshoot a wide range of technical issues, both in-store and online, further enhances the customer experience, making Geek Squad a go-to option for those in need of tech support.

The Tech that came out was fantastic, right on time and really personable. He explained everything to me as he was going through the process, made it all very easy to understand. Thrilled with the service.

Michael took time to make sure I understood the new installation, how it works and what I could do if I needed help in the future.

Sharp picture, lots of apps, easy to set up, not heavy - easy to move around. works well with computer. Best Buy set up was quick and on time.

Very pleasant and well informed. The installer spent extra time explaining how everything worked. I was very pleased!

If you get him you will be so happy he is so knowledgeable fun easy to get along with and hooks your stuff up very fast and suggest ideas that you won't even think of he was great I'm always going to get him

We love our Samsung TV. Bright colors and very easy to work with the controls.

Andy and Josh did an excellent job in setting up our new tv, sound bar and headphones. Very efficient and it was a pleasure to work with them.

My Samsung TV died went to Best Buy looked at several models. Choose 65 in TCL Smart TV for bright bold color. Excellent price also purchased 5 year warranty. Have it hooked up to Apple TV remote plus sound bar. Picture is great. Price under $500.

Professional, courteous, efficient................!!

The Geek Squad team that installed our TV were on time, courteous, knowledgeable, and friendly. They made sure we knew how our new TV worked. They are the best! Well worth the fee.

The Geek Squad set up my TV and sound bar, plus explained the controller. They even came back later because I had a question. Wonderful customer service!

I have depended on Geek Squad for most of my tech needs from simple WifFi, to TV & Sonos integration, mesh networks and now two OLED installations one of which was more than complex.Geek squad has always been great. Ayden Gorges team was phenomenal. The installs were professionally done in a very reasonable amount of time and the te team made certain that we understood how to access the internet based stream service that they integrated into out new TV's. I even bought a new mount from them that has life so much easier. Thank you Ayden

Glad I had the set-up completed for me. The installer was very knowledgeable and helpful. The set-up was very satisfactorily done . wouldn't hesitate to do the same next time.

The 2 men who delivered and set up my 65 inch Samsung TV were efficient, polite, and and really knew their stuff.

The geek squad is always so courteous, helpful, and knowledgeable and were able to get all our new tv connected to our older receiver and surround sound system along with our record player and CD player (yes, we still use those) in a short amount of time so that we did not have to learn a lot of new technology.