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Customer reviews

Rating 4.7 out of 5 stars with 18761 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 18,761 reviews
  • Rated 5 out of 5 stars

    Excellent Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Blake & his assistant) did an excellent job of setting up my new LG TV and LG soundbar system. They worked very efficiently in getting my system set up and running. Blake thoroughly explained how to operate, and navigate the new TV, with the two different remotes--cable & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV quickly with no problems! They were efficient and kind. I'd recommend this service to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Geek Squad experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we could do the setup out of the box all by ourselves but turns out it was awkward. Not difficult to do but the size and thinness made us rethink our skills. We called and had the Geek Squad come and do it for us. Worth every penny! They even took the box with them to discard. Set it up and made sure everything was working right down to wing sure we could access all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Professionals. Very knowledgeable of both TV and .other.sound options. Installation to 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-= OUTSTANDING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called ahead and were on time. They set up the tv to my cable provider and internet and further helped adjust the tv settings. It was done quickly and thoroughly AND they took the boxes away. It was a pleasure and I would call them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad= AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were extremely knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the geek squad’s knowledge, professionalism and how quick they setup my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enrique installed and set up my new TV. He was great and so patient, explaining how to work the remote and how to get to Netflix, reviewing steps over and over for me until I understood. I was very happy with my Geek Squad installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was wonderful. She did an excellent, fast job setting up our new TV. She was very knowledgeable and was great at explaining the set up and operation very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are pros!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came over and mounted everything and hooked it all up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ in costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad (I think his name was Kyle) was great. He was knowledgeable about setting up my TV, tried an old antennae and then suggesting another that might work and then he set that one up on another visit. He actually showed me how to use more functions on my TV and being patient while i wrote the steps down. He didn't make me feel stupid for not knowing all this. He gets an A+ in costumer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must use service for setting up today's TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad spent less than 1 hour doing set up on my TV and affiliated systems that would have taken me 8 hours. Fast, knowledgeable, and professional. Would use again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by installer. John was very knowledgeable and respectful of me and my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have not asked for a better product/install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have asked for a better TV product or installation process. Installers were very knowledgeable, efficient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took my old TV away, set up my new 75” Samsung TV. did a fantastic job, I was very pleased, highly recommend the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set the TV up quickly and effortlessly. They answered all the questions and did everything we asked of them. If your concerned about obtaining the best quality, I strongly reccmmend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation so worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about having the Geek Squad install my 65” LG OLED TV! But decided to have them do the installation. Best choice ever, they were extremely professional and conscientious of my apartment making sure everything was done neatly and correctly. They had suggestions for my sound bar placement which gave me more stand space and better performance. They took their time explaining all the features and answered any of my questions or concerns, well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed, and I was able to operate it without any problems. All my streaming apps were ready to go. The whole installation was painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy, for the men who came. They were very pleasant and showed me how everything worked. You won't go wrong using this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the setup techs. They were very helpful informative and patient in teaching us how to make things work.

    I would recommend this to a friend