Customer Ratings & Reviews

I was very satisfied with the tech who delivered and set up my new Samsung 55” TV. He took the time with me to be sure all of my services were set up and working, and that my cable remote worked with my TV as well. He was pleasant, polite and professional. Well done!

Technician was on time; informed me of arrival time. A very efficient technician. Set up went smoothly. So far, no problems with installed tv.

The Geek squad set up my set and gave full instructions on how to operate. I was very pleased

I am so happy I chose delivery and setup. The agents were experienced and courteous. They worked quickly and made sure I was happy before they left.

THE YOUNG MAN THAT DELIVERED/SET UP THE TV WAS VERY POLITE AND DID A GREAT JOB. Unfortunately, he is the only one at the Geek Squad and the store in Morehead City that I would ever want to deal with again. For that reason, I wouldn't recommend Geek Squad or Best Buy at Morehead City.

The Geeks were on time, quick and efficient. I probably could have set up our new TV by myself, but I knew my wife would give me a hard time if anything went wrong, so I bought the service. Best $100 I ever spent.

The service itself was good and the person was nice and helpful but the setup was super easy and there wasn't any setup required. I wish I'd been informed about that when I made my purchase

Installer was friendly and helpful, did a good job of installing all the speakers, concealing the wires, and optimizing the sound for my room

On time, completed quickly TV worked right away and Roku installed.

Worker was very polite, capable and professional, did a great job

Very quick set up and removal of all the packaging. Above excellent service.

The agent set up my TV, hooked it up to my other devices, and taught my how to use it. He was very helpful.

The agents did a great job. Shawn was very helpful explaining things to us.

First of all I couldn’t fit the 75 inch tv in my car. I’m thrilled that I paid to have it delivered and setup

The set up of my new Television was a smooth transition. The technical folks did an outstanding job in a quick period of time. The saved me hours of time reading instructions and hours of frustration trying to set up the TV.

These people knew their stuff. Answered questions & offered great advice!

I declined the setup service at first, knowing most electronics these days are plug-and-play. I called back and added it because your Agents are good insurance should something be defective out of the box. But then your Agent took the time to show me everything the TV could do and how to navigate all the menus, along with some handy shortcuts. That tutoring alone was worth the money spent. Thank You for a great experience!

Your staff was very pleasant & very professional! Alexandra was wonderful when setting up my TV. I asked so many questions and she just continued to answer without hesitation in a very very nice manner. I would recommend Best/buy & geek squad to anyone.

The agents went over everything perfect ! Made sure I understood the operation .

Techs were on time, friendly and very helpful. They made sure we understood how to use everything.