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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18761 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 18,761 reviews
  • Rated 5 out of 5 stars

    Smooth sailing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation went perfect. I'd recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony delivered and set up my new TV and took the big old non-working one away. He connected the new one to everything and showed me how to use it. He also set up my new Roku at later appointment and showed me how to use it. I'm very pleased with the service. Everything is working perfectly and I am enjoying my new setup. Anthony is very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite ,friendly , efficient and knowledgeable crew quickly installed my new TV set. Very satisfied with their service and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JanH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter and Chris setup tv on cabinet and connected additional device. Appreciated the care they took removing my old tv and bringing in the new one. Great customer service skills and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got rid of blue-tooth problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and knew what they were doing. Told us where our problem was and helped us fix it. Everything runs great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My Sound on Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came & checked out my sound settings (which I admit, I messed with) and restored my sound settings to something MUCH desireable. Thank you for that because it was driving me crazy. I had more bass than treble and background sounds louder than normal. Should have called them in the first place to have them adjust the sound to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my TV in a tight fitting cabinet in addition to hooking up a soundbar, cable box and DVD and VCR. The DVD and VCR had composite cables that required an adapter for the HDMI ports on the TV. He was very thorough and patiently answered my numerous questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had 2 sets - First excellent - Second okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set of techs were excellent. They went through all the settings on the TV, connected my devices, remotes, etc. Had to exchange TV which was easy but second set of techs sort of rushed in and rushed out. Didn’t offer to set up my directv or roku remotes to control the TV like the previous techs. Thank God I knew how to do it or it would have been a needless call to tech support. Both sets of techs clean and took everything away as agreed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up the tv in no time and are very polite people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knew what they were sping.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good dudes, they know what they are doing. It was worth it to me due to the size of the TV to have setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman was friendly, courteous, and efficient. He answered all my questions and made sure the TV was operating to my satisfaction, and that I understood how to adjust the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Set Up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased .............. knowledgeable, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a smart TV set from Best Buy. Geek Squad technicians expertly installed the new equipment and explained how to use it. We were very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad gentlemen arrived to deliver our new 65" Samsung TV. They were pleasant, knowledgeable and professional! They set up our new TV and made it simple for us to understand how it worked and how to operate the remote to accomplish what we needed. It is our first Smart TV so we were grate for the guidance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had our TV and stand assembled quickly. They were meticulous. Very knowledgeable, answered any questions, and made sure we could run everything prior to their leaving. Great team. Highly Recommended and Appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Tech Agents Ever !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech Agents were top tier. Across the board they excelled. I have had Geek Squad service in the past for assistance with my existing electronics but these two guys have greatly surpassed them. 1000% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where on time, I appreciated the call 30 minutes before that they would be on time. That is so good PR/Customer Service. I paid for Delivery and installation. It is SO worth it!!!! I made sure the area was clear of all breakable items and things that did not need to be there. They were in and out in 50 minutes! It does help to have the area prep for them to work in with just what is expected to be there. The installers were polite to me and my home and very knowledgeable about the setup. I recommend them every time. Just so I do not have to deal with cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys came last month to install my new 32 inch Smart TV, explained how it works, took away my old 20 inch TV,they were very nice and helpful Sue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was excellent and efficient. Walked me through the entire setup process.

    I would recommend this to a friend