Customer Ratings & Reviews

Set up team was awesome! They were on time, genuinely nice and set it up, showing me all the bells and whistles,

Michael took time to make sure I understood the new installation, how it works and what I could do if I needed help in the future.

I feel capable of installing a television, but it's not my favorite thing to do, so I decided to have the Geek Squad install this tv. I am so glad I did. The TV was broken so he ran back to the store to replace it and I had purchased a universal remote and he recommended a different one. He was able to sell me the better remote and add its installation as well. End of the appointment and the setup is great! I have been recommending this service to a number of people. So easy!

The Geek Squad did a great job setting up the TV and the Sound Bar. They found a defect in the first TV and came back and replaced it. They were knowledgeable and friendly. I would highly recommend them.

The Geek Squad team completed the services we purchased: installation of a flat screen TV and removal of another from the premises on time. They also cleaned up and removed TV packing material when they left. A job well done!

Techs were on time, friendly and very helpful. They made sure we understood how to use everything.

The service tech's were very professional and could not have been more helpful.

Both setup guys got me online and the tv working in less than 15 minutes...both were very knowledgeable and seemed to like/enjoy their work and answered all my questions..very professional....And a shoutout to the staff @_Dubuque Best Buy who were also professional..

Geek Squad was so very helpful installing the Youtube TV stick on 1 TV and installing the app on my other TV. It was a little tricky on my large LG TV but they figured it out and made sure I knew how to find my favorite channels and understood how to save a program to watch later.

Want to make your life way easier. Purchase a total Tech Membership & let the Geek Squad set up your new purchases or relocate you old ones to another room. These individuals are up to date on how to get your purchases set up, tested & ready for use in a matter of minutes. Top Notch!

Did a great job so happy I decided to opt for the install. TVs were too large for me to be able to hang myself

Geek Squad explained how to operate my TV. Geek Sqaud is effiencient, friendly and fast at installing.

I love the performance of the Hisense tv, especially the sound. Kenny was extremely efficient, helpful kind as he set up my tv and showed me how to navigate programming and streaming for the first time. Two young geek squad members were very good in setting up a fire stick.

The agents took down and carted away my old TV and set up the new TV with no problems. The LG 65 inch OLED TV looks great with a more crisp picture and deeper/rich colors. Service and TV were/are excellent!!!

One agent delivered and set up our new television connecting all the streaming services. The agent was very clean, quick, and efficient and also demonstrated the operational controls while answering any questions we had. Great job.

The agents were professional, warm, expert, thorough, and patient. It was a pleasure having them deliver, set up, and explain how to use my new TV. They removed my old TV as requested, and completely cleaned up the area where they were working. Superb service!!!

The agent installed, connected, and informed me on all operational procedures

The 2 installers were polite and professional. They handled taking down our old tv and installing the new Samsung 55 inch tv quickly and efficiently. We are retired and couldn't have done any of the installation without them.

had purchased a New TV techs were on tine a very high quality installation very knowledgeable felt safe having them in my home.

The installers did a great job---it turned out to be a complicated installation and they were very patient and persevered and finally were able to get everything to work.