Customer Ratings & Reviews

The Geek Squad team completed the services we purchased: installation of a flat screen TV and removal of another from the premises on time. They also cleaned up and removed TV packing material when they left. A job well done!

Sean, the Geek Squad agent, did a great job of not only setting up the TV but taking time to show me how to use the functions. He also assisted in showing me how to add an app through our cable provider (Comcast). We've had no issues with using our new TV.

Geek squad was very professional in installing my new Sony TV. They set it up explaining how everything works and answering my questions.

I love this tv. Everything is perfect. Great sound and picture. The geek squad did a wonderful job setting it up and answered my questions. Matt Brady and his helper were patient and helpful.

TV set up, connected all devices and showed how to operate, plus had me use remote to be sure I got it.

The guys came in clean, went right to work, talked me through the process, even suggested that I could have had a wall mount in lieu of the cabinet I purchased for the TV -- and they offered me a 10% discount should I order such installation from them rather than from the store. I can rate them as 100% helpful. Of course I could have done it myself (I kid myself -- and you), but it would have taken days and it wouldn't have been done so correctly (and I would have turned the air blue, irritating my wife). These guys aren't just good -- they're superb!

Tech set up my TV and removed my old set. He took the time to hook up both my outdoor antenna and then the Mohu antenna for comparison. We decided the outdoor antenna brought in all the channels the Mohu did without having to run a long cord across the room. He placed the Mohu back in the box and said I could return it. My old set was heavy, but the tech took it for recycling. I appreciated his expertise and leaving his business card should I have questions.

Very happy with the Geek Squad service we received from Techs Louis and Alex. They were super efficient with the install, setup, and removal of our old TV. Great job!!

The young man who delivered & installed my TV was the best. He explained my questions with the knowledge more than one would expect. I felt he covered everything I needed to know.

The service provided by the Geek Squad personnel was amazing. Not only were they able to re-install my OLED tv correctly but they also gave my home theater system a tune up. The technicians were extremely knowledgeable and answered all of my questions and concerns. If you are investing in a high quality tv or sound system, I highly recommend that you utilize the services that the Geek Squad offers.

The 2 installers were polite and professional. They handled taking down our old tv and installing the new Samsung 55 inch tv quickly and efficiently. We are retired and couldn't have done any of the installation without them.

One agent delivered and set up our new television connecting all the streaming services. The agent was very clean, quick, and efficient and also demonstrated the operational controls while answering any questions we had. Great job.

The two men that delivered my 65in. Samsung TV were very efficient and polite.I would use them again in a heart beat for my next buy from BEST BUY.

The Geek Squad did an excellent job. They both should be commended for the job they both did. Thank you, Kevin

Not being technically inclined, this is the best route for me when purchasing any type of tech. Having the Total Tech Support contract gives me access to a variety of services that take away any frustration when making new purchases. Knowing that I have the Geek Squad at my side to come out and get my equipment set up not only properly, but quickly is comforting.

Great TV has great picture and easy to set up. It better picture then the old TV.

Thexset up was great. They were on time professional and cuteous

THE GEEK SQUAD BROUGHT MY NEW 65 INCH TV AND INSTALLED IT SO EASILY THAT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO DO. FROM THE ACTUAL UNBOXING, PREPARATION OF THE TV AND THEN HOOKING UP THE INTERNET TO THE TV WAS FABULOUS. VERY PROFESSIONAL FROM START TO FINISH. CAN NOT BEAT BESY BUY.

Garrett was fantastic. Curtis and knowledgeable. Fast and easy set up. Neat and clean, I didn't have anything to do but sit around and take it easy.

The Geek Squad did a great job setting up everything and explaining the new features.