Customer Ratings & Reviews

Very professional, courteous, knowledgeable and Covid compliance.

The best reason to purchase a TV from Best Buy was it is setup by their team. They we’re on time, courteous, spent as much time as necessary to make sure you were comfortable with your TV’s operation, cleaned up the trash and took it with them

The team that setup up TV's and Sonos sound systems were very knowledgeable and professional. Do to the service that is provided by Best Buy, I try to buy whatever I can from a company that provides the in store experience that allows you to touch and feel a product, is competitive with Online retailers and has the service department that is top notch. Plan to use the service again and I hope that the company can weather the Amazon storm.

I love using the Geek Squad. They are professional, quick for set up and showing how to use.

Great Guys who installed the TV. Very nice and respectfull

The agents were very polite and friendly. They were efficient and did not worry when we asked for additional help, as we are older and digitally challenged. When the TV legs were wider than the stand - they had a fix for us - so great at thinking outside the box, or furniture in this case! Will definitely use them again!

I needed an upgrade in TVs for my living room. Luckily BB had one that fit my needs in terms of prize and size. The new TV was replacing a similar sized TV but it was an old school one with the fat back. I'm handicapped, so hauling out the old TV myself wasn't an option. The Geek Squad Tech came to my home on time, hooked up the new TV while hauling out the old one, and the visit lasted for about an hour. Thank God for Geek Squad!

The agents were absolutely awesome. They were knowledgeable, polite, efficient, and made absolutely sure everything worked as designed. I would have them as my team any day and be thankful.

Very good Technicians, they know their business and are very helpful, I can highly recommend their service. They take time to thoroughly explain how to use the equipment they install, and they take all of there empty boxes with them when they go.

Very reliable! The tech even came early. Very professional and informative. I appreciated the recommendation to get a 4K cable box after he installed my 4K Smart TV. I would definitely recommend the Geek Squad service.

Agent mounted / installed and connected all devices and made sure all worked correctly.

We were extremely happy with the guy that set up our TV. He was very knowledgeable and helpful

Geek guys did a good job of setting up the new TV and hauling away the old one. Because of a snafu with Spectrum, they were not able to do a tutorial for me. Geek guy Rick came a few days later. He was very helpful and knowledgeable. He was very patient with me since this was my first smart TV.

The agents delivered my TV in the time frame promised. They set up and instructed me me in how to use the remote to set up and get the features I wanted. They answered all of my questions and hooked up my bleu ray DVR. They were very knowledgeable and polite. I could not have asked for better service.

EASY TO USE AND GIVES QUALITY PICS. LOVE THE SIZE FITS WELL IN THE CABINET

The tech reps were personable, knowledgeable and efficient. They really did a terrific job.

Great, friendly, polite and professional, team whom I would like to have back any time to do another installation. Makes you feel like you made the right purchase with the right company!

Next to Apple, the Geek Squad has been the most reliable service organization I have used for years. They always get the job done. They are always honest about how to maximize the value of your existing and future purchases. They always exceed expectations. And I have used them a LOT. This last time was no different. TV delivered, installed, cleaned up, done.

The agents put my stand together and then my TV, They knew what they doing and had them together in no time. Then they set my TV set up and stayed to make sure everything worked properly.

Unpacked and set up tv properly and put old tv in garage.