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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18768 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 18,768 reviews
  • Rated 5 out of 5 stars

    AGENT DID A QUALITY JOB , THANKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad assigned to me called the day before to set up installation time and get pre installation needs addressed before coming out. My 2nd call was to let me know they were on the way and was actually before time. Upon arrival they removed my old 60in and installed the new. Watching them set up the new set and make remotes compatible assured me I made the right decision to have the Geek Squad set this up. Very professional agents were worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with installing my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and showed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate, professional and very patient to explain everything about remote and all kind of apps for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and agent took the time to create all my settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and explained everything to me and helped me pick out exactly what I wanted and needed. A week later another geek Squad employee showed up at my house with my television and everything needed to set it up. He showed me how to work everything and was knowledgeable and efficient. I couldn't be more happier and pleased with the service I received. I will be using the geek Squad for everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The set up was very fast & they explained everything to us. We had a few questions and they were answered so we could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good at what they do, treat you as a valued customer. Shouldn't have eliminated the in home consultant. Found him to be very helpful in deciding what tv's to purchase , size, etc. Don't like talking to people outside the country and I won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the new tv and connected all devices. They were efficient and patient. They made sure we knew how to use the smart tv functions and how to switch from Directv to antenna tv. I cannot say enough nice things about these thoughtful, helpful guys. They even made sure all the little styrofoam pieces fro the packing were picked up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything and explaining the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Sonos were installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden & Jordan were very efficient and explained everything so that all of our questions were addressed. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents were very kind and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents were absolutely warm and inviting. They had good conversation and were friendly. They did a very good job of safely installing my tv and talking me through its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the set up. The men were very efficient. The only problem is my VCR and DVD cannot be attached to this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mytv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an awesome job setting up my new television and made sure everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very professional when bringing in my new 65 inch LG TV. Since most of it is thinner then my phone, I didn’t want to take any chances trying to install it. He did a great job and was very helpful not only putting up and connecting chords, but set up all my streaming services and help me understand how the remote work. Very satisfied with the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a 55" television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Arrived when they said they would and were fast working and kept me informed. Explained what they were doing and asked if I had any questions. They were friendly, skilled and knowledgeable. My television was up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. Dan came in and went right to work. He is very knows what he's doing and is very nice. He answered any question I had and showed me how to make changes with my sound bar if needed. This is the second time Dan has done a setup for me and really recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, helpful, courteous. Was clear and concise and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give Victor and Jose 10 stars I would!! They were so friendly, respectful, extremely knowledgeable and went out of their way to do whatever we needed when setting up all of our tv equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents went above & beyond. Great people & very knowledgeable.

    I would recommend this to a friend
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