Customer Ratings & Reviews

Ken was professional and did everything we wanted perfectly.

THIS WAS AN ANNIVERSARY GIFT FOR THE HUBBY, DUE THE HOLIDAY SEASON’S TO BOOT! THE INSTALLER WAS EXTREMELY PROFESSIONAL AS A BUSINESS FRONT FACE, HOWEVER, THE BEST PART WAS HIM BEING HONEST AND UP FRONT WITH ME HUSBAND WHILE STILL WILLING TO DO ANYTHING HE COULD TO CORRECT A MISTAKE NO FAULT OF HIS OWN! (WAS ACTUALLY MY HUBBY’S FAULT AS ALWAYS LOL.) HOWEVER THAT MADE MYSELF FEEL VALUED BY HEAD INSTALLER, THE GENTLEMEN WORKING WITH HIM AS WELL AS THE COMPANY AS A WHOLE!

These gentlemen were very efficient, personal, and professional.

The agent was very professional. He connected all my other devices too. He was knowledgeable and fast. Excellent service.

The agents deliver and setup my 75’Samsung 8K TV quickly and had me up on running in no time

Everything went smoothly. They adjusted it to my liking.

These agents were absolutely warm and inviting. They had good conversation and were friendly. They did a very good job of safely installing my tv and talking me through its use.

everything was good. They showed us how to use the tv

The agent was very efficient and friendly. Helped me put my TV together and program it!! Really appreciated his help.

Absolute best customer service. Friendly, knowledgeable, helpful. 10 out of 10!

Could not have asked for 2 better installers, they were professional and did an amazing job!

Just what any electronically challenged senior wants to do....spend an hour or so setting up and installing a 55 inch TV....NOT... THE GEEK SQUAD delivered, installed the TV, set up the programs and menu, ensured we were up to date on the operation, happy with the sound, and the picture. Pleasant, professional staff as always. The easiest 45 minutes I ever had installing a tv thanks to the GEEK SQUAD.

Well the two gentlemen who delivered and set up our 65 inch Samsung were very good, quick, took the boxes away and cleared things up, However, they didn’t set up the tv to Hargray. We had to call someone from the Geek squad to see why we couldn’t get the local channels. As a result the tv still isn’t set up. Waiting for Hargray to come Tues. with a new remote and to set it up the way the second person from the square said.

Erik had recommended the Sonos sound bar to work with my Sonos speakers to create surround sound in my living room and a swivel TV mount. A quick installation & Erik explained my system to me. Easy to understand. Professional and very nice. I love my sound system and how it works with my TV. Highly recommend Geek Squad. They are able to recommend systems that will work best in your living situation. Thank you!

This set up team was excellent. Took a very small amount of time to set up TV, and connect it to my WiFi account. They explained how to solar charge the remote control, and then took all of the packaging material away.

The agents were experts at setting up the device, asking if I had certain peripherals and what to connect.

I am enjoying my new bigger and brighter TV. Pictures are clear and the sound is good.

I finally had enough of Xfinity cable and wanted to try out streaming (Hulu, Netflix, Espn+, etc.]. Since my TV and receiver were both over 15 years old their technology could not stream without using an attached device. Since Geek Squad set-up my old home entertainment system, I decided to use Geek Squad to come out and perform a free in-home consultation with recommendations on product options to purchase. Based on their recommendations I purchased a new TV, receiver and 4K disk player (I have over 1,600 movies in my collection). They delivered the TV, I picked up the smaller items, and set-up my new home entertainment system. The two technicians were very professional and answered all of my questions. I am very happy with my new home system and glad I used them.

The first TV had to be replaced and so far the second one is wonderful. Ariel was the set up technician for the second TV and he was wonderful. He showed me many things with the set up and I really appreciated the time he took to show me. A perfect gentleman too.

TV installed quickly without any issues. It was a basic install using the stand and put on my bedroom dresser.