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Customer reviews

Rating 3.6 out of 5 stars with 96 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

61%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 96 reviews
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these, one for my son(Southern New Mexico) and one for my other son's in-laws(Houston Area). Super easy to use and clean! Run it at least once a day and sweep 2-3 times a week, leaves little or need to run the big, awkward vacuum. Haven't had this long enough to make it through the fall season yet, but this vacuum has paid for it self over and over again, if you value your time and effort at all. Pics below are from each pool. Buy it, you won't regret it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Aiper pool cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pole attached battery vacuum and was only able to do so much. I also had the attachment to the pump kind but used alot of wasted water to get dirt and leaves out of the pool. I run this aiper vacuum every few days and takes the 30 minutes to an hour I would spend cleaning into less then a 1 minute to click power button and let it run till it dies and hook it out and rinse to waste pan. ( mine came with hook attachment )

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does a great job. I have a 26 foot circle above ground pool and it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Book robot is subpar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for about 3 weeks then it would not hold its charge. I love Best Buy and their warranty plan, without that I would be hesitant to try new products

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      For this issue, you could try the following troubleshooting first: 1. Please check whether the charging pins on the machine and the charger are rusty or corroded. 2. Please try another socket to see if there is a blue light indicator on the machine when charging. This cordless robotic pool cleaner SG 800B comes with a 12-month warranty and worry-free customer service from the date of purchase. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at service@aiper.com with sufficient information and proof of purchase. We are always ready to provide you with feasible solutions. AIPER

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Works only a few times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran only a few times. Stopped working. Somehow, not due to misuse, the water entered the unit. I sent it in, they sent it back- it worked once and didn’t turn on after the first charge. It was never dropped or damaged in any way.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with cordless robotic pool cleaner SG 800B. To further make sure what caused the cleaner failure, please do the troubleshooting steps below to fix the issue: 1. Please charge the device for at least three hours and check the indicator light status;2. If the device still does not turn on, it may be faulty. We would like to resolve this issue according to our warranty policy. We appreciate your support and cooperation in providing details with us via email at service@aiper.com. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly. AIPER

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    good condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition easy to clean……………………….)):))):)):):)$

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pool vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! clean the pool great and i recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aiper scuba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product get the job done as described from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Scuba Steve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery could last a bit longer but overall not a bad investment! Scuba Steve as we call it does a pretty decent job cleaning the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Roomba for the pool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thos little guy! It picked up everything from the bottom of my above ground pool even with wrinkles in the vinyl. The only reason I didnt give it 5 stars is because it doesnt get the VERY FINE dusty sand and thats kind of understandable, the orher reson is because when i hook it by the handle to haul it out of the pool sometimes a little bit of the vacumed stuff spills out but not enough to make me dislike it, I just grab my net and scoop up the tiny bits. Battery lasts me 2 hrs.

    I would recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your recognition of our cordless robotic pool cleaner SG 800B’s cleaning capabilities and sharing your experience with us. It comes with a filter with a pore size of 180 microns. Please note that dirt with a particle size less than 180 microns may slightly flow back into the pool when the machine is lifted out of the water. Many thanks for your understanding in this matter. Should you need any other assistance, please feel free to contact our customer support via email at service@aiper.com. We are always ready to help. AIPER

  • Pros mentioned:
    Cleaning performance, Suction power
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Good till it wasn't

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a bull in a china shop for my small application but did its job picking up sand dirt and debris without spreading it all over i was very surprised for the 2 months it lived in non salt non chlorine water and finally died due to cheap rubber on the top switch that allowed water inside and all this 10 days after return period ended....$150 down the drain.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are deeply sorry for the unpleasant experience. If you encounter any unforeseen quality issues with your machine, or it just doesn't meet your expectations, please feel free to contact our customer support via email at service@aiper.com. We are always ready to provide you with feasible solutions. AIPER

  • Rated 3 out of 5 stars

    Okay purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient product to pick up some debris that falls in the pool from time to time. I found the hose vacuum works better as far as removing algae which is what I needed the most.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Turns on and fully charged but stops mid-cycle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved this in the beginning but then it would show it had a full charge (all blue lights illuminated) and turned on. It was only in the pool for about 5 minutes and stopped. I took the unit out and powered it back up and it still showed 5 blue bars. Tried it again, 5 minutes later it stopped.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    To fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It goes so fast it doesn’t even have time to pick up the dirt. It does pick up things when you lift it out of the water. It floats the stuff out of the flapper frustrating.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      We are very sorry for the unpleasant experience. The cordless robotic pool cleaner SG 800B comes with a filter with a pore size of 180 microns. Please note that dirt with a particle size less than 180 microns may slightly flow back into the pool when the machine is lifted out of the water. Many thanks for your understanding in this matter. If you encounter any unforeseen quality issues during the use, please feel free to contact our customer support via email at service@aiper.com. We are always ready to assist you. AIPER

  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for a few months which wasnt great and then it stopped working all together

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Aiper Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is powerful enough for in ground pools even if some supplemental hand vacuuming is needed for larger debris.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best little buddy I can ask for

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had purchased one of these prior and after 3 weeks it failed me. The replacement one actually had been a champ and saves me time to do a quick touch up. The only thing I can say is when I lift it up out of water if you don’t have the right angle some debris falls back in. Also I made it a point to let it air dry for at least 5 hours so the vacuum doesn’t get water seeped into charging port and button. Apparently this is what killed my first one. Overall pretty satisfied to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Pool robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my above ground pool. Easy to use drop in and let it work. Easy to clean. Easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great with my inground pool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this because it was on sale. It says for aboveground pools. I have a smaller inground pool. For the price and because it is smaller and would be easy to park by my outdoor furniture, I gave it a try. I only have tried it once so far. This thing is awesome. So fast and did a wonderful job. It not only picked up the leaves, but also the Florida sand. I have a walker, but wanted to use something that doesn't require cleaning the pool filter. We also enjoyed watching this robot run around the pool like a speed cleaner doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction power

    Rated 5 out of 5 stars

    Carmen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans the pool in about 1 1/2 hours, which is enough for my pool. Vacuums dirt, sand and algae . I recommend this product.

    I would recommend this to a friend
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