Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 34 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

76%
would recommend
to a friend

Customers are saying

Customers are impressed with the Alcatel PULSEMIX's camera quality, with comments praising the clear images and good screen. However, a significant drawback reported by users is the phone's battery life, citing issues with charging time and overall battery performance. Some users found the included extended battery to be insufficient. The phone's charging system also received negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 4 out of 5 stars

    Best phone for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone working good and for the price is better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for teen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice simple smart phone for a teen. Can do all the basic things they need done and comes with a backup battery charger case which is great for anyone who has a teen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best phone ever great phone id suggest to anyone looking for anphon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is fast has tons of battery time and better than most near its price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for a beginner phone and has the features we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick battery charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the battery case charger. Very helpful when u forget your adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat phone for a kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tgis phone is awesome for a kid that is starting to learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For prepaid and low end

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is alright adorable and super fast the the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So original tried to get to of these added to my kind , Best buy employee did all she could but ultimately cricked want to charge an additional fee to get these under my line. I was fine with that then the cricket rep said he messed up and I'd have to activate both phones full amount and then wait for a refund . Basically it was a run around and I ended I just canceling both of them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does recieve pic messaging does not sync up right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and was disappointed at the fact it didnt sync up to particular blue tooth products. Even more disappointed it did not receive picture mail.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy it. Ever. Not even for your dog to chew up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    USELESS!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, Cricket doesn't offer a hotspot on this phone, so if that is a feature you may need, don't buy this phone. Second, this phone has trouble connecting to wifi and staying connected to wifi. I have the same trouble at every single location I try to connect at, (home, work, residences, public spots, etc.) It takes multiple attempts before I either connect or give up. If I happen to connect, it still kicks me every few minutes. No other devices have the issue at the same locations, so it has to be this device. If it was a $20 dollar phone, I would just replace it, but at over $100 (since I am a returning Cricket customer) I am stuck with it for a while. The battery life is also pretty bad, making the power pak a necessity. However, you can't really use the phone while the power pak is charging it because the battery drains faster than the pak can charge it, so it will die, rendering the pak useless. Also, the sensor is messed up and impossible to reset, so the screen goes black when making phone calls. So not only can you not tell whether the call is connecting, you can't use the keypad or add a call. TERRIBLE PHONE!!! You're better off buying a cheap, disposable since this one doesn't function properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Complete Junk!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't charge and if you can get a charge on it it lasts maybe 2 hrs. Sound Quality is poor. YouTube videos lock up. A flip phone would be better than this. Save your money. Buy ANYTHING else! First Alcatel phone I've been disappointed with and will be the last one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst phone I have ever owned will not sync to Bluetooth devices correctly will not send picture messages will not connect to internet properly will not download messages I would not recommend this phone I bought this phone at Best Buy for $49 the only Pro to this phone is it came with the power back for $49 which was a good deal. Compared to other Alcatel phones I have owned this one is the worst. Do not buy this phone. I would give zero stars but that is not an option therefore the one star

    No, I would not recommend this to a friend
Sponsored