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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 148 reviews

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84%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Alcatel TCL LX's ease of use, price, and camera quality. Many also appreciate the screen size and find the phone's performance to be satisfactory. However, some users have noted concerns regarding battery life and call volume. The Android version and available features were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 148 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good for the price! It actually does most of whsty more expensive phone does. There is a little lag on some games. If you want a cheap smartphone this is great. Keep in mind it's not an iPhone!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback. We regret to know that you're having some problems when playing games. If you need assistance, please let us know. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. It takes great pictures. I have had no problems with reception anywhere and no dropped calls. I can hear clearly on it . Very satisfied with this purchase. Would recommend to anyone looking for a really good phone.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. We're glad to hear that you are very satisfied with the purchase. Thank you for choosing us to service your cellular needs. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall services. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    pretty good item and good price and qulity ! Love

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good item and good price and qulity ! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I am enjoying it fully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and added memory card which gives me plenty of room. Thanks

    No, I would not recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Glen from TracFone Wireless. We appreciate your feedback and we thank you for using our product and service. If assistance is needed, let us know. TracFoneWireless

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old TracFone smartphone was shot, so I decided to upgrade from an Alcatel 5.1 to 8.0 and I'm very impressed with the upgrade. I'm now able to perform tasks more efficiently on my new device. Best Buy shipped my item with lightning speed and the product's price was affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price... Phone size is perfect for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my husband because he is not tech savvy. This phone is nice, simple and easy to use for those people who are not tech savvy.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Cristy from TracFone Wireless. Thank you for choosing us to service your cellular needs. Should you need assistance, please let us know. You can text the word TUTORIAL to 611611. This service provides a link of tutorials of your actual phone model. Have a nice day. TracFoneWireless

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Tracfone Rev8

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smartphone for the price. Needed an emergency phone when my primary phone was lost. This phone did the job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this type of phone before, It is OK. The phone has all the features of most i phones and is a lot more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Budget friendly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on a budget this one might be for you. It serves its purpose to make calls.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A budget phone for the kids. works great so far. has taken everything i have thrown at it and more. has a good size. speakers and camera are mediocre. well worth the 30 i spent.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless.We really appreciate you being a loyal customer and helping to share the word about us. Please let us know what we can do for you in the future. TracFoneWireless

  • Rated 4 out of 5 stars

    A phone for my daughter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my daughter's first phone. Mostly for staying in contact with myself and her mother. It has been pretty good. For the price it is great. There have been a couple hiccups(the phone updating itself without notice sometimes, and one time I couldn't get it to turn on) but overall I'd definitely recommend it to parents looking for an affordable and reliable first phone for their kids.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be the best phone in the market but it does the job for a great price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little cell phone for the price battery not ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for people new to smartphones. Easy setup, easy functionality..very satisfied so far.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We are happy to know that you're satisfied with your new phone. Thank you for doing business with us. If you need further assistance, please let us know. TracFoneWireless

  • Rated 5 out of 5 stars

    Great back up!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a back up in case my other phone goes out cause I choose not to have a landline, and it works great calls, messages and internet. Great buy all in all I am happy with this purchase....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid 30 dollars and have what I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 30 dollars for the phone. I didn't want anything fancy I just needed something to send calls and text messages. the phone works great for that and that's all I use it for. So I don't know how it plays games or anything like that.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Mae from TracFone Wireless. Glad to know the phone meets your expectations. Your satisfaction is our number one concern and we promise to stay reliable. TracFoneWireless

  • Rated 4 out of 5 stars

    good for smartphone beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple smartphone without paying a fortune, This Tracphone provided the solution and overall satisfied and it will provide the services that I need. There is a learning curve for the Smartphone novice but getting more used to it.

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      HI. This is Cristy from TracFone Wireless. Thank you for the positive feedback and giving us the opportunity to service your cellular needs. Should you need assistance, please let us know. Have a nice day. TracFoneWireless

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an emergency phone for our pre-teen daughter. Works great for the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone a lot, for the great price I paid, it has everything I need in a phone, Fast Shipping, Would recommend this phone to anyone!!!!!

    I would recommend this to a friend
    • Brand response from TracFone Wireless
      Posted .

      Hi. This is Arianne from TracFone Wireless. We would like to thank you for giving us such an excellent review. We are happy to know that you're satisfied with your device. We will be looking forward to keep doing business with you. If you need further assistance, please let us know. TracFoneWireless

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