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Customer Ratings & Reviews

Your price for this item is $1,639.99
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The comparable value price is $2,049.99

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the gaming capabilities, display quality, and overall performance of the laptop. They also value the build quality and power of the device. However, some customers find the laptop to be heavy and have a short battery life, making it less portable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 166 reviews
  • Rated 4 out of 5 stars

    Beast machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a desktop replacement. The laptop can run everything, plus the gsync helps it stay at above 60fps. Plus it isn’t packed with a ton of bloatware. I primarily bought this for work since i deal with 3D modeling. My only knock on is that it’s heavy, about 10+ lbs, so have a strong back if you going to lug this around. Overall I’m happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop screen looks nice ya. Not much issues with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laptop. it has a lot of power. nice graphics.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, very powerful processing and great resolution. Only drawback is the heavy weight!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Excellent for gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought this laptop for gaming and to use for work. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Alienware PC. It has definitely met all my expectations. Very fast at loading and playing games. Screen is wonderful. I bought this laptop for video editing. It handles large clips and many threads with ease. Beware of the size if this could be an issue. This doesn't fit in my older laptop bag due to the cooling vents on the back. Darn I need to buy another bag. Enjoy

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    17 inch Alienware Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little heavy, but in regards to this machine. You cannot buy a better laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    beast notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming nb with 120hz gsync screen..gtx 1070 is ideal for these resolution

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightning fast and great for gaming - clear graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Happily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happily amazed by this super gaming machine.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast. Great graphics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming laptop. Amazing graphics and speed. The speakers are the best I ever had on a laptop. Wish it was half the weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptob with great price tag, not to mention great service and handling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this openbox for under $1500. Core i7 1070 QHd 120hz absolute steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ...great alien.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this laptop and exchanging it for a desktop gaming pc; therefore, I cannot comment much about it but the little time that I had it for proved that it was a very robust and sturdy piece of computing machinery, and I am sure it does great and amazing things.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance and great graphical detail. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop and equally great service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great picture and size recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a portable desktop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with this machine. Laptops have finally caught up to desktops in graphical fidelity. With the full size 1070 I'm playing Doom and Battlefield 1 on ultra with more than 60fps and the gsync screen is beautiful. I slapped a death adder elite and a corsair gaming keyboard on it and it's perfect. Portable desktop!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 3 out of 5 stars

    Still learning to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 operating system and interface is not intuitive and finding files or devices is not as easy as I want. As a computer for gaming, the machine is adequate for my graphic intensive games.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Gail - Thanks for your review and for your recent Alienware purchase. We're sorry that the transition to Windows 10 has not been as easy for you as you had hoped. Here's a website that Dell developed to help people transition to using Windows 10 - http://dell.to/2wMZqyx. - Bryan Dell

  • Rated 4 out of 5 stars

    Happy over all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never been able to get this computer had it not been an open box. and let me say I love it.... wicked deal and its a beast does have a few glitchy problems but can probably resolve with some different drivers

    I would recommend this to a friend