Customers admire the AW558 gaming mouse's ease of use, RGB lighting, and overall performance for gaming. Many appreciate its design and build quality, noting a comfortable ergonomic feel. However, some users find the placement of the side buttons inconvenient and the mouse size unsuitable for smaller hands. The customizable lighting is a frequently praised feature.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 86 reviews
Rated 5 out of 5 stars
awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
pretty cool looking mouse. I love the alienware product line.
I would recommend this to a friend
Pros mentioned:
Design, Rgb lighting
Rated 5 out of 5 stars
Amazing Mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this last year, and I still love this mouse. The ergonomics of it are fantastic. The design and build quality are very sufficient as I know I have used it for gaming and clicked down quite hard, and it has withstood.
I absolutely love the lights that you can set it up to be any color that you want. It goes really awesome with the Alienware keyboard as you can also set the colors you want.
You do not need to have a DELL Alienware PC for this to work, we use this on a Lenovo and it works just fine. It will work on any Windows 10 PC. I have not tested it on Mac, but wouldn't recommend doing so as I doubt the software would work for the lighting and configuration.
Overall, very happy with this mouse. I would definitely buy it again!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
4 Stars & Why!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive piece of machinery but does the job very nicely. I have an Alienware R17 so it's beautiful to be able to match but the main reason why this isn't a 5 is because the lighting settings aren't that intuitive/sometimes non-functional.
Make sure to update your drivers/firmware, luckily once you plug in the mouse it does this automatically, but even after doing this you sometimes have to still set your lighting/color scheme. I know it's nothing too bad, but it's still a hassle... The mouse has been great gaming and for casual use. I would recommend for those not bothered about paying a price. (Use coupons/discounts, which is what I did, so I nabbed it for $20).
I would recommend this to a friend
Pros mentioned:
Rgb lighting
Rated 5 out of 5 stars
Awesome mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I reall6 like the shape of this mouse and the color changing leds.
I would recommend this to a friend
Pros mentioned:
Design
Cons mentioned:
Side buttons
Rated 3 out of 5 stars
Way too many accidental side button presses
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked the design of the mouse and the scroll wheel has a really good feel to it. Size, weight, and overall shape fit were good but what really made this mouse troublesome for me is the placement of the side buttons. At least for my hand it is in such a location where I am constantly pressing the side buttons inadvertently when trying to move the mouse around. It seems like there needs to be more area underneath the buttons or they should be higher.
I would recommend this to a friend
Brand response from YourDellTeam
Posted .
sdunnin,
Thanks for your review. We're sorry that the buttons on the side of the mouse are pressed too earily by accident. If you have any questions about your mouse you can check our Product Support Page here: https://dell.to/2Aw2Be9.
Best, Bryan 1-800-624-9896
Pros mentioned:
Gaming mouse
Cons mentioned:
Side buttons
Rated 4 out of 5 stars
Took a bit of getting used to
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The shape was not a normal mouse shape and the extra buttons on the side sometimes are annoying but over all its a sturdy working mouse
I would recommend this to a friend
Pros mentioned:
Ease of use, Quality
Rated 5 out of 5 stars
Works as promised
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had this mouse for a few weeks, but it is amazing. It's extremely comfortable and easy to use. It feels like it's high quality, but that doesn't necessarily mean much. I like it so far.
I would recommend this to a friend
Pros mentioned:
Rgb lighting
Rated 4 out of 5 stars
Excellent for palm mouse users
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a capable mouse with very nice RGB lighting. Accurate and precise when gaming. The buttons feel premium when pressing. It is wired, but has very excellent input and never notice lag. It’s a premium price point, highly recommended if it’s on sale. Otherwise it is a great product!
I would recommend this to a friend
Cons mentioned:
Side buttons, Size
Rated 3 out of 5 stars
Alienware Mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Typical gaming mouse. The side buttons are too low on the mouse. I was always clicking them by mistake when I'm using the mouse because there is not enough room for my thumb. Never had this problem with a mouse before. My hands are not that large.
No, I would not recommend this to a friend
Pros mentioned:
Rgb lighting
Cons mentioned:
Side buttons
Rated 5 out of 5 stars
Looks good. Works normally.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The lighting is fun. The back button isn't in the best spot though.
I would recommend this to a friend
Cons mentioned:
Side buttons, Size
Rated 3 out of 5 stars
Would not recommend
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The buttons on the side are a pain. Mouse is too large for a small or medium hand.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Robert,
We're sorry to hear that your new mouse is not completely meeting your needs. If you have any technical questions about your mouse you can check our Product Support Page here: https://dell.to/2Aw2Be9.
Best, Bryan 1-800-624-9896
Pros mentioned:
Quality
Rated 4 out of 5 stars
good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it's a good mouse but i could of bought a different one that's cheaper and the same quality but overall. good.
I would recommend this to a friend
Rated 5 out of 5 stars
Love this mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Matches the Alienware laptop. You can customize the lighting with different colors and patterns. Only downside is everything resets once you unplug. Should have put a battery backup on it.
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
Cool mouse
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a okay mouse If you own an Alienware devise. This mouse completes the set while being affordable. its pretty neat looking. Definitely recommend!
I would recommend this to a friend
Pros mentioned:
Rgb lighting
Rated 4 out of 5 stars
Great Mouse for General Use and Gaming
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for both general use and gaming. I love the RGB feature for customization
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great mouse to start with for gamers!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re going to use it to game I recommend getting this mouse to start off with it might not be expensive but it will definitely satisfy you!
I would recommend this to a friend
Rated 5 out of 5 stars
Great game mouse
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is exactly what my laptop needed to finish off my setup that I purchased for my Alienware laptop. Very happy with it and works perfect for Fortnite.
I would recommend this to a friend
Cons mentioned:
Side buttons
Rated 1 out of 5 stars
Nope.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a sucker for the Alienware name brand. I have loved their gaming laptops for a long time and I was so excited to get a brand new swanky one. So *of course* I wanted an Alienware mouse to match (yeah, nerd). I don’t use unnecessary buttons on a mouse. I like it to be fairly basic, so I bought the basic model. Here’s the issue—the thumb rest/ledge is directly next to two buttons I would actually use. Auto run is what I set one to, the other would be just another basic function. The thumb rest is not below these buttons. It’s directly next to them. No space. So irritating when gaming that it’s basically garbage. I accidentally hit them so many times I’ve already gone back to my older mouse. Wish I would have saved my box and receipt.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Okayamy, Thanks for your Alienware mouse review. We'd recommend that you read the following page to see how installing Alienware Control Center on your computer can help you configure the buttons on your mouse - http://dell.to/2D55O2J. We hope that these tips will help your mouse perform the way you'd like it to. - Bryan
Pros mentioned:
Design
Rated 5 out of 5 stars
Excellent Gaming Mouse
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Gaming Mouse for all of your gaming needs. Works well on our laptop and our desk top. Great design and it looks cool to.
I would recommend this to a friend
Rated 4 out of 5 stars
much nicer than my wireless
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
much nicer than my wireless, no gaps, no issues with a mis-connection