Customer Ratings & Reviews

This is a good looking keyboard with a decent layout and quality materials. If all you want are aesthetics by all means have at it. Some of the biggest features are a bit of a let down. Yes the custom lighting sounds neat but you are restricted to "zones" rather than individual key controls. The gaming software works with far fewer titles than other major brands even though it seems to be made by a leading brand the support is just not there. Additionally paying about a 20% premium for less just to have a "matching" accessory that loses 50% of the functionality is just silly. Lastly I went through 2 of these, performed the recommended firmware update and bricked them both.

We bought 2 of this. First one had to be returned because it stopped working in a day (its working now but with basic functions only). Second: can not be personalized, command center doesn't see it. Support is non fluent English speaker (outside of US) and could not offer any help.

I purchased the Aurora with 1080, not cheap, yet it came with the most basic of basic keyboards, yet Alienware has the audacity to sell what should of came with the desktop. I also purchased an Asus ROG gaming desktop system and it came with a far superior keyboard than Alienware's system. I have no doubt this is a good keyboard , but come one MX browns? Brown MX are clunkier than Cherry Red and have a weird tactile feel, look anywhere and you will see people prefer Red for gaming as they are faster, smoother on the stroke and not to mention last longer.