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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 48 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the sound quality of the Vertex Wired Stereo Gaming Headset, with many praising the audio experience and noise cancellation. However, some users reported discomfort, noting that the headset caused ear pain or sweating. The positive feedback on sound quality significantly outweighs the negative comments regarding comfort. Overall, the headset seems to provide a good audio experience for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 48 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great volume level. Kids love the color changing headphones great for gaming and schoolwork

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 100% recommend this if you’re trying not to spend too much on a gaming headset but also want quality. This headset has surround sound which makes it very easy to pin point the direction of foot steps. It also has really good sound quality if you just want to listen to music. The RGB lighting is definitely a bonus for looks. Only downside is sometimes very rarely i have to unplug and plug back in to get the mic to work (2 times so far) but that might be an issue with my computer setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset but it does hurt my ear lobes. Easy to use and sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for bargain price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for game and sound great love the way they change colors

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and easy to adjust volume and turn on or off. Fits comfortably even after several hours. Great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she says they were "good." Very affordable too.

    I would recommend this to a friend
  • Cons mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice looking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son he likes them but says they make his ears sweaty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a headset to use at home for teleworking. I went looking for a Logitech H4030 headset like I have at work, but they were sold out. These were available at a really good price, so I bought them. Decent headsets for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price could hear all of the sounds being outputed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pair of cheap headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for about 20 bucks out the door. They work fine. Can change the colors of the lights on the sides, or simply turn them off. Volume controls ae easy to use. My only gripe is the thin metal on the top of the headset may sort of clang like a tuning fork if struck the right way, which is odd...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son says he loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer and I just picked these up quick and on the cheap. He uses them on his pc, and he raves about how good they are (even more so then much more expensive ones he's had in the past). So a great buy for us!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product i like style color and features for sure

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and nice warranty. Would reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Broken within 4 hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on price - I was looking for the cheapest over the ear headset and sound quality wasn’t super important. These actually sounded way better than I expected but the right ear stopped working And sound wouldn’t come out. It was a loose wire problem. Ended up returning and only then spoke with a sales person and they gave me a recommendation which I am grateful for. It cost twice as much but the new headset is wonderful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Noice. Like. Sounds noice and looks noice. Noice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for my daughters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two headsets for my daughters to use them in their online classes. They are so happy with them. They come with USB connections which makes them both an easy plug and play easy. I've been recommending them to my friends and I would still recommend them. I just don't like the red color on them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use as I forgot my main headphones when traveling. They worked great, the sound quality is good as well as the voice quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset for computer users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset because it said that it was compatible with consoles. When I opened it I noticed that it was only for Pc. The o do on the specs was wrong . It’s not for console use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for VOIP while working from home. I’m consistently told I sound better than from my office phone. No complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset wasn't expecting much for the price, but I was pleasantly surprised the sound is horrible and lighting effect all be it extra is kind of cool.

    I would recommend this to a friend
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