Customers are positive about the refrigerator's overall performance, capacity, and size, with many finding it to be a great value. The design and temperature control also receive positive feedback, along with the quiet operation and lighting. However, some customers have expressed concerns regarding the water dispenser, shelving depth, and door alignment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,179 of 1,179 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Affordable Fridge
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are so happy with our Amana Fridge...Keeps food nice and cold...and the ice-maker and water in the door are a big plus! Plenty of storage and seal is excellent! Great Choice!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not more than 30 months old and the water dispenser is shot. 30 months old. Piece of crap. 1year warranty is over and now they want $300 to fix it. What a rip off.
Hey JohnG! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 1 out of 5 stars
Got a bad one, I guess
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Died after 18 months, and past warranty period of course. I tried buying the $480 Amana/Domestic General service contract in order to repair it, but 3 weeks and three service visits and parts orders later, it was deemed unrepairable (internal leaks). So I get the repair money back but still have to buy a new fridge and lost 3 weeks in the process. My tenants were not amused.
Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Cons mentioned:
Water dispenser
Rated 1 out of 5 stars
Be cautious! Does not work
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I cannot recommend this refrigerator. I purchased this and had it installed by Home Depot. Within one week the ice maker began leaking water onto the floor. The next day, it stopped working entirely and I had to throw out all of my food. Terrible purchase.
Hey JoshuaD! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Cons mentioned:
Door alignment
Rated 1 out of 5 stars
Defective upon arrival
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator was delivered as defective. The side by side doors were uneven, meaning the refrigerator side door was about an inch and half higher than the freezer side BUT the bottom of the two doors were even?? The doors did not create a seal when closing. When I talked to a rep on the phone, she was very nice but said "I guess if you buy a new fridge, you would expect a new one." Was this not new? Refused delivery and am currently waiting, with fingers crossed, that I receive a new one.
Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 3 out of 5 stars
just ok
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the ice button and the water button are too close. You can't get a tall glass in there to get ice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased 4 years ago and it's already leaking heavily ruined our floors! Piece of crap! I told everyone I know not to purchase this fridge! Trash! And ofcourse the protection warranty plan is only for 3 years so it's useless! Do not Buy!
Hey Tyna, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Service" from the options listed in the top right hand of the website. https://bit.ly/3fhFs3Q
Rated 1 out of 5 stars
Short Life
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator was lovely for 5 years. Then, it suddenly stopped getting cold enough to make ice. I called Amana but they wanted $400 up front to send a repairman so I called a neighborhood repairman who charged me $150 to clean it and run diagnostics. He was unable to get it running colder so I guess I'll have to buy a new refrigerator.
Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 1 out of 5 stars
WARRANTY STINKS/DO NOT TRUST THIS BRAND
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brand new fridge, only used for 2 months, motor stopped working back in July/2022, technician came over, submitted report and I've been waiting for authorization to have it replaced since then. Meantime I have a young child who hasn't been able to drink a simple cold milk or buy groceries for my house because of this 3 month delay, not to mention the amount of money I've spent HAVING TO ORDER IN twice a day, for 3 months!!! DO NOT PURCHASE THIS BRAND!!! They're horrible at phone and email customer service. You'll go through hell as I am going!!!! Shame on this brand!!!
Hey DeboraU! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
Compressor short life
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this fridge Dec 12, 2021
My freezer and fridge stopped working.
Please get warranty for these appliances, now a days things don’t last very long it seems like. Very disappointing and the price we pay.
Hey! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 1 out of 5 stars
Terrible Experience With This Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered an Amana refrigerator this past year and it has had problems since the day I received it. It is currently under warranty and I have had to wait two months to receive service while parts were back ordered. When the Amana Technician showed up he realized he misdiagnosed the problem and had to re-order parts and I am still waiting.
Very poorly made product, terrible service. Would not buy.
Hey Disappointed! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
Rated 1 out of 5 stars
Refrigerator
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it was good but is giving problem with ice maker it making to much ice coming out don’t know what to do
Hey RosaM! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook bit.ly/45SR0C5.
Rated 4 out of 5 stars
Great fridge on a smaller budget
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge has all the bells and whistles we were looking for at a great price!
This review is from Amana - 36-inch Side-by-Side Refrigerator with Dual Pad External Ice and Water Dispenser - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Junk
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Please don't do what I did and fall for the positive reviews, this fridge is junk. Purchased in March and already in May it is leaking water everywhere inside the freezer. I checked my water lines and they are fine, it seems like one of the lines inside the fridge cracked. I really wish I could return it. Waste of $1000.
This review is from Amana - 36-inch Side-by-Side Refrigerator with Dual Pad External Ice and Water Dispenser - Black
No, I would not recommend this to a friend
Brand response from AmanaTeam
Posted .
Hi Matt, we're sorry to hear about the problems with the Refrigerator and we'd be glad to look into them with you. Let us take care of this for you by reaching out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.